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Direct MessagesDate/Time: Fri, 03 May 2024 11:25:04 +0000
NQ not displaying latest hour
View Count: 478
| [2021-03-09 07:05:40] |
| User61576 - Posts: 418 |
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pls check my attached screenshot (3 min nq chart + quote board) and my chart setup NQ latest feed time is correct though it's not displaying correctly on the chart (the time?) the ES data is ok as well as on the chart pls advice |
 Screenshot_3.jpg / V - Attached On 2021-03-09 07:04:50 UTC - Size: 166.9 KB - 177 views Screenshot_4.jpg / V - Attached On 2021-03-09 07:04:54 UTC - Size: 125.01 KB - 187 views |
| [2021-03-09 16:56:12] |
| John - SC Support - Posts: 31334 |
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Just to make sure we understand, the correct time of the charts when the image was taken was 01:59:22, but the NQ chart had not updated since 18:15 of the previous evening? If this is correct, then try to force a redownload of the data in the chart by following these instructions: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-09 18:39:46] |
| User61576 - Posts: 418 |
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thanks. worked. why did this happen?
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| [2021-03-09 20:03:42] |
| John - SC Support - Posts: 31334 |
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We do not know. For some reason the chart was simply not updating, which is what you forced it to do by selecting that option.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-09 22:14:18] |
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Refer to help topic 3: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-10 06:22:31] |
| User61576 - Posts: 418 |
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thanks for the additional info though the time for that chart was set exactly as in here Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart: 3.3 - Session Start Time and End Time not Covering Current Time |
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