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Date/Time: Mon, 29 Apr 2024 18:08:23 +0000



my account

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[2021-03-08 17:00:24]
addolcente - Posts: 10
hello, can you give me a look if i have set this correctly? do i continue to use cqg order routing? what do i have to change at eurex when this comes end of month? or can you stay on cqg? what do i have for an exchange? amp tells me nothing about this.... and one more question, if i have the cme bundle, then i don't need any other connections like comex, nymex ect. right? thank you very much for your support
[2021-03-08 17:47:10]
Sierra Chart Engineering - Posts: 104368
From what we can see your account is all set correctly. Yes use CQG for order routing. You can stay on CQG for EUREX trading. But you do need to activate the EUREX exchange here for market data:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeedNonCME

if i have the cme bundle, then i don't need any other connections like comex, nymex ect. right?
Yes this is correct.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-03-08 17:47:21
[2021-03-08 19:44:32]
addolcente - Posts: 10
thank you for the direct answer. For the EUREX exchange, I will pay Sierra Chart with my deposit on the account and not AMP. Did I read that correctly? Thanks again for the advice.
[2021-03-08 20:21:59]
John - SC Support - Posts: 31182
Yes, you have your information correct. At this point your account is now setup to pay for any Sierra Chart services directly to us (Sierra Chart). Therefore, if/when you activate the EUREX exchange, you will need to have enough funds in your account to pay for it.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-03-09 15:13:56]
addolcente - Posts: 10
have now paid for EUREX and that was super fast. do I have to change now in sierra chart to SC al data and no longer need cqg? have that so not yet properly understood what I have to change now so that I can use that. for gold and crude oil I have for example no m before. what do I have to change there so that I get real time data without delay? thanks for that.
[2021-03-09 17:53:36]
John - SC Support - Posts: 31182
You do not have to do anything else in Sierra Chart. You should be able to open a chart for a EUREX symbol and you should be getting the data.

The reason you do not have the [M] for Gold and Crude Oil is because you only have the CME with Market Depth exchange activated. Gold and Crude Oil are traded on the COMEX and NYMEX (respectively). Therefore, if you are not getting delayed data for those, then you are getting that data from CQG.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-03-09 18:27:12]
addolcente - Posts: 10
thank you for this info. have now seen that i have only activated the package for the CME with market depth. But since I currently only trade the es or 6e anyway, I will keep this and switch to the full CME group at a later date. thanks for this

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