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Date/Time: Fri, 03 May 2024 11:32:21 +0000



Cant get Data feed

View Count: 336

[2021-03-08 16:24:16]
Lavorris WHITE - Posts: 12
Hello I have an account with AMP Futures and I've been using Sierra Charts for some time now and I recently had to reset my Sierra Charts account and I have funds in my account and filled out the trade request info to get Sierra Charts back on my laptop but, I keep getting the message that current service package doesn't support this function and therefore I cant connect with the data feed can anyone help me because I contact AMP Futures and I was told that you guys have to help with this issues.
[2021-03-08 19:14:04]
John - SC Support - Posts: 31334
Your Sierra Chart account which you have logged into this Support Board with is expired. So we know what Sierra Chart account you are using, go to Help >> Support Board from within the Sierra Chart desktop program and then post in this thread telling us this is done.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-03-09 19:24:28]
Sierra Chart Engineering - Posts: 104368
Let us know if you need more help with this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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