Support Board
Date/Time: Sun, 05 May 2024 16:11:15 +0000
new Future contrat of F.US.DBM21 raise a GAP and bad price
View Count: 567
[2021-03-05 15:08:26] |
Honore_Sierra - Posts: 2 |
Hi, Today, march 05th, I changed my future contract of [F.US.DBM21] (Euro Bund - EUREX, but it seems not fully working. Indeed, I have 2 issues : 1- I have a "DATA Gap" under Market Profile and my Chart between to yesterday ( march 4th) and today (5 march). 2- I have a "GAP of Price" betweent march and june contract. Please, could you help to fix these both issues ? Many thanks in advance. BR, |
[2021-03-05 15:46:53] |
John - SC Support - Posts: 31377 |
We do see this problem. It is because there is no historical Daily data available yet for EUREX from our data provider for March 5, 2021. We have to think about a solution to this. However, the problem will clear up by the end of the day. At that time reload the chart with Chart >> Reload and Recalculate. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2021-03-05 23:16:53] |
Sierra Chart Engineering - Posts: 104368 |
Update to the latest revision of prerelease 2236. Instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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