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Date/Time: Sun, 05 May 2024 10:06:45 +0000



Control Bar is blinking since version 2232

View Count: 651

[2021-03-05 11:37:16]
User687917 - Posts: 70
Hello,

I have updated the version of Sierra Chart to the current one (v2234)
when Sierra Chart opens, the second control bar I have on the left starts to blink.
I try to attach it to the right and to the bottom, with the same result (it blinks), but when I attach it to the top or floating, it stops blinking.

Then I tried to install the Pre-Release (v2235), and it blinks. With v2233 and v2232, same thing.

I have tried to activate OpenGL support, and nothing, the control bar blinks.

If I try with other control bars (3,4,5,6,7,8..), they blink with the same characteristics.

Only when I downgraded to v2230, the control bar started to work properly again and stops blinking.

Any solution?
[2021-03-05 12:30:44]
User196369 - Posts: 41
Same issue for me, rolled back to 2230 and all is fine
[2021-03-05 13:12:19]
Sierra Chart Engineering - Posts: 104368
We will look into this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-03-05 13:27:39]
User687917 - Posts: 70
i find that there is another bug

i have "custom text drawing" buttons on control bar, and characters have changed their orientation, from vertical orientation to horizontal

when i use "normal" text drawing the characters are set ok, in vertical, but if i use "custom text drawing button", characters appears in horizontal
[2021-03-05 13:32:46]
Sierra Chart Engineering - Posts: 104368
Regarding post #4, can you attach a screenshot showing this.

We are working on these issues now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-03-05 13:50:05]
User687917 - Posts: 70
I put here a screen capture of "custom text drawing bug"

Yellow square is made by "normal" text drawing
Others are made using "custom text drawing"
imageSC_text_drawing_bug.png / V - Attached On 2021-03-05 13:48:24 UTC - Size: 297.17 KB - 171 views
[2021-03-05 14:17:27]
Sierra Chart Engineering - Posts: 104368
Ok thank you.

We are releasing 2236, in about 20 minutes which solves the "blinking" issue for control bars.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-03-05 15:01:47]
Sierra Chart Engineering - Posts: 104368
Regarding post #6 we need the Sierra4.config file in the Sierra Chart installation folder. Attach it here following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-03-05 17:53:56]
User687917 - Posts: 70
Sorry but i'd downgraded to 2226 before.

Now i've upgraded to v2236 "pre-release" and "custom text drawing" works fine, and the control bar blinking issue is resolved.

Thanks

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