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Date/Time: Mon, 27 Jun 2022 02:03:44 +0000



Error tick size for J6Z13

View Count: 857

[2014-02-28 12:03:35]
batman_ - Posts: 187
Support,

There should be an error recorded for standard tick size for J6Z13. The current tick size is 0.00001 (5 decimal) instead of 0.0001 (4 decimal.) When i manually changed to 4 decimal point, back tested result recorded error calculation result with multiplication of 10 times.

For example, if i manually changed tick size from 5 decimal to 4 decimal, 1 lot value has changed from 10 to 100..
[2014-02-28 19:27:43]
Sierra Chart Engineering - Posts: 103470
What Data or Trading service are using Sierra Chart with?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-02-28 23:59:20]
batman_ - Posts: 187
SC Historical data
[2014-03-03 01:40:47]
Sierra Chart Engineering - Posts: 103470
The symbol settings for the Japanese yen futures for the SC Historical Data service have been corrected.

Update the symbol settings as explained here:
https://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-03-03 01:40:55
[2014-03-03 12:57:01]
batman_ - Posts: 187
Support,

UDZ13 in SC Historical Data, historical tick data missing for:-

(a) from Sep 10th to Nov 4th,
(b) from Nov 9th to Nov 10th.

Kindly upload the missing historical tick data.

TQ.

[2014-03-03 17:44:38]
Sierra Chart Engineering - Posts: 103470
We cannot do this.

We recommend downloading only historical Minute data. This can be done by setting the Global Settings >> Data/Trade Service Settings >> Intraday Data Storage Time Unit to 5 Seconds.

After this re-download the data in the chart by selecting Edit >>Delete All Data and Download.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-03-04 07:18:57]
batman_ - Posts: 187
Support,

NQH14 in SC Historical Data has lot of tick/seconds data missing especially from period starting Dec 13rd 2013 to Jan 12th 2014.

Kindly update according.
[2014-03-04 07:31:33]
Sierra Chart Engineering - Posts: 103470
Give us a specific example and the Time Zone and we will check.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-03-04 08:23:52]
batman_ - Posts: 187
Support

These two images are sample of tick volume missing taken on 2013-12-13 as shown in central tome zone 0830 to 1130 for NQH14 in SC Historical Data.

This missing tick volume data started from 2013-12-13 to 2014-02-11.
imageNQH14_2013-12-13_central_time_zone (2).png / V - Attached On 2014-03-04 08:21:17 UTC - Size: 61.21 KB - 248 views
imageNQH14_2013-12-13_central_time_zone.png / V - Attached On 2014-03-04 08:21:32 UTC - Size: 63.23 KB - 275 views
[2014-03-04 08:49:02]
Sierra Chart Engineering - Posts: 103470
We cannot help with charts like these. They have to be charts with bars based on Minutes or Seconds. And they should include a standard Volume study.

Otherwise, it is very hard for us to go through a reverse analysis to try to understand why you see what you do. You are not aware of the high degree of complexity involved with range bars.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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