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Date/Time: Thu, 28 Mar 2024 17:31:41 +0000



EUREX Exchange data - no volume on notice board

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[2021-03-02 15:18:25]
nileshdesai83 - Posts: 10
Hi there,

I've activated EUREX EOBI but I'm not getting any volume on my notice board? I've restarted my Sierra charts and Dax is showing 0 volume.

Please could you kindly help me resolve this?
[2021-03-02 15:58:26]
nileshdesai83 - Posts: 10
Hi there,

I've activated EUREX EOBI but I'm not getting any volume on my notice board? I've restarted my Sierra charts and Dax is showing 0 volume. My Denali Data Feed is activated and am already receiving CME data

Please could you kindly help me resolve this?
[2021-03-02 17:39:53]
John - SC Support - Posts: 30428
Can you open a chart for the EUREX symbol you are having a problem with and see data properly loading and updating in Real-Time?

Also, can you please attach a screenshot of what you are seeing in your Quote Board.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-03-02 18:03:23]
Sierra Chart Engineering - Posts: 104368
You need to update to the latest version of Sierra Chart. Follow the instructions here:
Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-03-03 08:48:35]
nileshdesai83 - Posts: 10
HI there,

I am now seeing the volume of the DAX after completing the update. I've uploaded the image.

I do have a question regarding the DAX charts. Dax trades with tick size 0.5. When I make this change on the chart, my chart values on the right shrinks to the top right of the chart. Are you able to help me on this please?
imageScreenshot 2021-03-03 084543.png / V - Attached On 2021-03-03 08:46:15 UTC - Size: 32.54 KB - 148 views
Attachment Deleted.
[2021-03-03 15:28:08]
Sierra Chart Engineering - Posts: 104368
When I make this change on the chart, my chart values on the right shrinks to the top right of the chart. Are you able to help me on this please?
Provide an image of the chart or Trade DOM, by following these instructions:
https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-03-03 15:36:38]
nileshdesai83 - Posts: 10
I have managed to solve this issue.

All is working and this ticket/thread can now be closed.

Thank you for your support, much appreciated.

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