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Direct MessagesDate/Time: Sat, 20 Apr 2024 01:15:19 +0000
Targets and stops of attached orders do not adjust to actual parent fills anymore
View Count: 423
| [2021-03-02 09:35:28] |
| User882915 - Posts: 32 |
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Dear SC support team, I use stop-limit orders to enter trades in YM and allowed a slippage of 1 tick by setting the primary orders' limit offset setting to 1 tick. While in the past, when my entry suffered from that 1 tick slippage, so the parent order got filled at a price 1 tick worse, the targets and stop loss prices of the attached orders were adjusted accordingly. However, this is not the case anymore. I read one of the SC posts about it (Global Trade Settings Windows: Adjust Attached Orders to Maintain Same Offset on Parent Fill (Global Settings >> General Trade Settings >> General)), where it says that if not using a SC intermediary server this doesn't work anymore, EXCEPT when disabling "Use server side bracket orders". However, that setting is set to "No" already in my case and the "Adjust Attached Orders to Maintain Same Offset on Parent Fill" is set to "Yes"; so I don't understand why the adjustment does not work anymore. Can you please kindly let me know how I can make that function of adjusting the attached orders to the actual parent order fill work again? (I'm on SC version 2234, using CQG via AMP) Thank you very much in advance for your effort and feedback. Date Time Of Last Edit: 2021-03-02 09:36:41
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| [2021-03-02 11:28:25] |
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Your Sierra Chart account which you have logged into this Support Board with is expired. So we know what Sierra Chart account you are using, go to Help >> Support Board from within the Sierra Chart desktop program and then post in this thread telling us this is done.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-02 15:15:06] |
| User538960 - Posts: 29 |
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My apologies. I indeed logged in with my old SC account credentials. Now I did as you suggested, using the new credentials. |
| [2021-03-03 20:09:51] |
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The reason for the issue has been identified and we will put out a new release today to resolve.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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