Support Board
Date/Time: Wed, 19 Nov 2025 05:40:02 +0000
Switched from TT order routing to CQG order routing..
View Count: 529
| [2021-03-01 22:14:39] |
| MightyTulip - Posts: 5 |
|
Hi, I have the Denali Data Feed and was using TT order routing.. Now I have switched over to CQG order routing, but I am getting this message when I open up my charts. Symbol is unknown. click for symbol information. Real-time data for instrument F.US.GCE (correspoding to ID +1) are not allowed. Download Failed Error downloading historical Intraday data for... I have my 'service' setting set to 'CQG WebAPI'. (I changed it from 'SC order routing' last week and the charts loaded just fine) What should I do to get the Denali data feed to work with CQG order routing? |
| [2021-03-01 22:30:35] |
| John - SC Support - Posts: 43046 |
|
Refer to the information here: CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: