Support Board
Date/Time: Mon, 03 Nov 2025 03:39:15 +0000
Cancel Account
View Count: 558
| [2021-03-01 20:52:15] |
| User643662 - Posts: 4 |
|
I need to cancel my account and data feed service. Your platform is great and I was satisfied with the service. But, the algo software I have started to use works only on another platform. Thank you! |
| [2021-03-01 21:40:57] |
| John - SC Support - Posts: 42699 |
|
Your account will automatically expire on March 02, 2021 since you do not have enough funds in the account for a renewal. The only thing we ask is that you make a payment in the amount of $3.07, as you have a negative balance on your account due to the Order Routing Fees. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-01 22:23:03] |
| User643662 - Posts: 4 |
|
$10 was the minimum payment amount that it would accept. I took care of it. Thank you. |
| [2021-03-01 22:35:23] |
| John - SC Support - Posts: 42699 |
|
Sorry, we did not think of that minimum. Thank you for the payment.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: