Support Board
Date/Time: Tue, 23 Apr 2024 16:22:27 +0000
I with AMP but cancelled my subscription with them but it says i'm registered till March 3
View Count: 396
[2021-03-01 13:41:39] |
User715828 - Posts: 58 |
Hi I cancelled my amp level 5 and was going to signup directly with you. My AMP Sierra account number is **. Before I signup directly I want to make sure I do not want to double pay. Is the ** now a direct account with you? Date Time Of Last Edit: 2021-03-01 13:49:21
|
[2021-03-01 13:48:56] |
Sierra Chart Engineering - Posts: 104368 |
Yes billing through AMP has been canceled by AMP for your account: 2021-03-01 01:20:38 *** Internal Reseller Billing canceled. Affiliate Code: amp AMP Trading Admin
Your Sierra Chart account is no longer affiliated with AMP. You can now directly pay for it. Follow these instructions to add usage time to your Sierra Chart account:
1. Select "Help >> Add Usage Credit" on the Sierra Chart software menu. You can also go to this page in your browser: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation Login with your Sierra Chart Account Name and Password. 2. Choose the particular Service Package that you want to automatically renew and press the "Update" button. 3. Add sufficient credit to your Services Balance using any of the available payment options: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit For further information, refer to: Sierra Chart Purchase and License Information: Renewing Access Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2021-03-01 14:03:20] |
User715828 - Posts: 58 |
I would also like to get the free month trial of Denali, how do I do that? Also are the CME fees free, I saw it mentioned in the forum that it may be free, how do I subcribe? thanks |
[2021-03-01 14:29:41] |
Sierra Chart Engineering - Posts: 104368 |
I would also like to get the free month trial of Denali, how do I do that? This is already done. You are already taking advantage of that.Also are the CME fees free, I saw it mentioned in the forum that it may be free, how do I subcribe?
No this is definitely not the case other than for the first month. You need to activate exchanges from here:https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: