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Date/Time: Tue, 23 Apr 2024 23:25:43 +0000



No access to complete purchase to Data Feed

View Count: 434

[2021-03-01 10:18:20]
User268750 - Posts: 2
I am trying to activate services however I have no access to re activate the monthly data feed normally I have the button to say activate appear
imageactivate services.JPG / V - Attached On 2021-03-01 10:17:00 UTC - Size: 100.59 KB - 182 views
[2021-03-01 11:35:26]
User329962 - Posts: 8
hi, i will join this with my question too... i pay for sierra chart and denali + CME through AMP, i want eurex too, i am unable to activate eurex on my SC account. AMP told me 'contact sierra chart guys". Can you help? thanks
[2021-03-01 19:33:20]
Sierra Chart Engineering - Posts: 104368
Regarding post # 1, we have disabled the Denali data feed billing through AMP. Although you will be billed for AMP for 20 USD for March 2021 for the Denali data feed. But the exchange fee you now need to pay for.

Add sufficient credit to your account for that exchange fee:
https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit

Afterwards, you can then activate it here:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-03-01 19:33:39
[2021-03-01 19:38:54]
Sierra Chart Engineering - Posts: 104368
Regarding post #2, you can now activate the EUREX exchange here:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeedNonCME

You have to pay for it though yourself, and you need to add sufficient credit here first:
https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-03-01 19:39:58

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