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Date/Time: Fri, 29 Mar 2024 10:24:11 +0000



Package 10 unable to set

View Count: 395

[2021-03-01 02:40:04]
User_1.0 - Posts: 95
I'm trying to upgrade from package 3 to package 10, but it is not letting me. Do I first need to pay the $20 Denali Exchange Data feed separate prior to making the update? If so, will I be credited the excess $10 that was paid for the initial Denali Exchange Data Feed?

Also, my current Denali Exchange Data Feed was supposed to be active until the end of today, but it was already activated, and will not allow me to renew until tomorrow (March 1st) for the month.
[2021-03-01 03:22:37]
Sierra Chart - Max - Posts: 5554
We have changed your package to 10 for you.
Sierra Chart Support
[2021-03-01 03:24:44]
Sierra Chart Engineering - Posts: 104368
Activate the exchanges you need here:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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