Login Page - Create Account

Support Board


Date/Time: Wed, 24 Apr 2024 04:04:13 +0000



Order Fills show in random places on the chart and not where it was executed

View Count: 406

[2021-03-01 01:39:31]
User854802 - Posts: 41
Hi

I don't know what is going on, but when I select to show order fills on my chart to see where I entered and exited positions it is showing it to me at random places with no relation to the chart.

I am using Sierra on my windows laptop and did not have any of these issues until the last few days.

Any idea why this is happening?

Thanks
imageScreenshot_1.png / V - Attached On 2021-03-01 01:38:05 UTC - Size: 131.16 KB - 161 views
imageScreenshot_2.png / V - Attached On 2021-03-01 01:38:09 UTC - Size: 164.91 KB - 152 views
[2021-03-01 04:18:05]
Sierra Chart Engineering - Posts: 104368
Most likely the problem is that the timestamp of the fills is not correct. Refer to:
Chart Trading and the Chart DOM: Misaligned Order Fill Markers on Charts
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-03-01 05:03:34]
User854802 - Posts: 41
That was it! I am traveling and had changed my computers clock. Thanks.

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account