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Date/Time: Fri, 26 Apr 2024 16:14:51 +0000



Unable to activate and pay For CME exchange data

View Count: 461

[2021-02-28 02:36:38]
User263664 - Posts: 23
Hello, I recently set up a new account with AMP. I have followed all relevant instructions and signed all needed agreements. I connected the CQGWEBAPI order routing and verified a trading account. I have also funded my Sierra account with enough funds to cover the cost of the CME bundle (although I think I could get the first month free). My problem is when I go to the section to "activate Denali exchange data feed exchanges" I don't get the option to activate (please see attached screenshot). Is this because it's the end of the month and you removed the activate option to avoid confusion, or do I have another problem with my setup?
Private File
Attachment Deleted.
[2021-03-01 08:25:58]
User263664 - Posts: 23
OK, it seems that AMP needed to activate the exchange for me.
[2021-03-01 22:27:32]
Sierra Chart Engineering - Posts: 104368
Yes this is done.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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