Login Page - Create Account

Support Board


Date/Time: Tue, 23 Apr 2024 08:42:42 +0000



delayed Denali

View Count: 451

[2021-02-26 15:34:37]
User327174 - Posts: 6
after switching from CQG to Denali, get only delayed data. Todo] Enable / disable Denali Exchange data feed exchange [EUREX]. I cannot activate any exchange.
[2021-02-26 16:03:58]
John - SC Support - Posts: 31027
You are setup to pay for the Denali Exchange Data Feed through AMP. Therefore, you need to let them know that you have completed the Agreements and that they (AMP) need to enable the exchange(s) that you want.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-03-10 16:47:52]
Sierra Chart Engineering - Posts: 104368
At this point all billing is through Sierra Chart:
Notice: Transition to Direct Sierra Chart Billing For SC Accounts through Broker

And you can now can enable and disable exchanges yourself.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account