Login Page - Create Account

Support Board


Date/Time: Sat, 04 May 2024 00:28:56 +0000



[User Discussion] - CQG empty trade service log

View Count: 441

[2021-02-25 21:27:41]
User12089 - Posts: 350
switched from SC Order Routing via TT with AMP to CQG with AMP for Order Routing, SC Denali for Data, SC with CQG Web API - that was due to the recent TT cockup and AMP falling out with them

everything seems to be working including order submission and execution, however not getting ANY entries/records about that in the SC Trade Service Log - any ideas?
Date Time Of Last Edit: 2021-02-25 21:33:17
[2021-02-25 22:48:21]
Sierra Chart Engineering - Posts: 104368
Make sure the settings are correct:
Trade Activity Log: Viewing Historical Trade Activity
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-02-25 23:40:45]
User12089 - Posts: 350
the link u sent was for the Trade Activity Log - i can see the trades there - no problem

the post was about the Trade SERVICE Log and that e.g. Trade Order Submission. Trade Order Modification and Trade Execution records do not appear there AFTER i switched to CQG

and in terms of settings i have not changed anything - everything was working before i switched to CQG with respect to entries in the Trade SERVICE Log
[2021-02-26 08:11:16]
User12089 - Posts: 350
i have now also opened the Trade SERVICE Log manually and although it is binary encoded i could see the detailed order submission, modification and execution messages in it. So therefore some sort of CQG specific filtering is going on when the Trade SERVICE Log is viewed from the SC Window dedicated for that. When i was using the SC ORder Routing i could see all detailed Trade SERVICE Log messages in the App Window dedicated to that.

Hence why most likely some sort of CQG related filtering is going on when presenting the CQG Order Routing Messages in the SC Trade Service Log Window - i am asking here, why?

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account