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Date/Time: Wed, 24 Apr 2024 23:29:24 +0000



Price data incomplete/incorrect

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[2014-02-26 16:50:11]
User78923 - Posts: 4
I had good data this morning - all price bars were accurate with ETF TNA on hourly chart. Using IB for trading. I used the delete key to erase a chart drawing and all current price bars before midnight disappeared and the current price showing (on the right side - without current bar) is incorrect. I have reloaded the chart several times, created a new chart and issue remains. I have tried daily chart and price bars are correct. Please advise. I cannot have this happening in the middle of my trading day. Earl

[2014-02-26 17:07:22]
Sierra Chart Engineering - Posts: 104368
Provide an image of the chart, by following these steps:

https://www.sierrachart.com/index.php?l=PostingInformation.php#Image

It makes no sense why deleting a chart drawing would have any effect on the price bars. That does not make sense.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-02-26 19:30:52]
User78923 - Posts: 4
See enclosed
imagelost data.jpg / V - Attached On 2014-02-26 19:30:37 UTC - Size: 195.74 KB - 365 views
[2014-02-26 19:41:45]
Sierra Chart Engineering - Posts: 104368
You are encountering Interactive Brokers data limitations. Refer to help topic 37 here:
http://www.sierrachart.com/index.php?l=doc/helpdetails37.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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