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Date/Time: Wed, 02 Jul 2025 05:17:40 +0000



Visa card payment problem

View Count: 497

[2021-02-18 10:32:59]
User107740 - Posts: 6
I want to make a 173 USD renewal payment but I need to do that with a new VISA card number...
Your system seems blocked on the ancient VISA card...
Thank you
[2021-02-18 11:05:12]
Sierra Chart Engineering - Posts: 104368
Are you paying by Stripe or PayPal?:
https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit

Did you try clearing your browser's cache? Must be an issue on one of these payment pages from these processors.

Our system does not store any credit card details.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-02-18 11:05:45

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