Support Board
Date/Time: Wed, 02 Jul 2025 04:40:49 +0000
First trade of the day results in a Automatic exit
View Count: 595
| [2021-02-16 15:45:53] |
| DavidS_1 - Posts: 27 |
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Hello, for the past 5 trading days, I noticed that whenever I enter my first trade of the day, It automatically market exits my trade in less than a second. Every other trade after that works fine. I have re-started my sierra chart and Noticed it still does it the next trading day. Here is a picture of my trade activity log. It is the first trades. Please guide me on what needs to be done. Thank you! Date Time Of Last Edit: 2021-02-16 15:49:16
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 Sierra.PNG / V - Attached On 2021-02-16 15:49:09 UTC - Size: 83.38 KB - 200 views Sierra2.PNG / V - Attached On 2021-02-16 15:49:14 UTC - Size: 59.14 KB - 206 views |
| [2021-02-18 12:15:36] |
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We apologize for the delay on this. We are going to be looking this over today.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-18 12:30:21] |
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We looked into this, and this is what we see: ActivityType DateTime Symbol OrderActionSource InternalOrderID ServiceOrderID OrderType Quantity BuySell Price Price2 OrderStatus FillPrice FilledQuantity TradeAccount OpenClose ParentInternalOrderID PositionQuantity FillExecutionServiceID HighDuringPosition LowDuringPosition Note AccountBalance ExchangeOrderID ClientOrderID
Orders 2021-02-16 08:26:34.633 [Sim]MGCJ21 Order from DTC client #189. Sierra Chart. ** 719697 Market 10 Sell Order Sent ** Close 10 0.00 So the order that closed the position came from Sierra Chart. Refer to the information here to determine the origin of that order: Trade Activity Log Analysis: Determining the Origin of a New/Modified Order Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-18 12:30:53
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