Login Page - Create Account

Support Board


Date/Time: Mon, 29 Apr 2024 07:30:00 +0000



No Eurex data received since market close on 12/02/21

View Count: 409

[2021-02-15 08:37:23]
rshimmin - Posts: 42
Eurex data not being received today across all products.

Thanks
[2021-02-15 08:47:55]
Sierra Chart Engineering - Posts: 104368
You did receive a message on startup of Sierra Chart explaining what you need to do.

You must update to the current version:
Software Download: Fast Update

You are running a significantly older version.

And then also update the Symbol Settings in case they are not updated:

Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-02-15 08:48:30
[2021-02-15 09:15:06]
rshimmin - Posts: 42
Thanks

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account