Support Board
Date/Time: Sun, 02 Nov 2025 19:19:47 +0000
No Eurex data received since market close on 12/02/21
View Count: 590
| [2021-02-15 08:37:23] |
| rshimmin - Posts: 42 |
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Eurex data not being received today across all products. Thanks |
| [2021-02-15 08:47:55] |
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You did receive a message on startup of Sierra Chart explaining what you need to do. You must update to the current version: Software Download: Fast Update You are running a significantly older version. And then also update the Symbol Settings in case they are not updated: Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-15 08:48:30
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| [2021-02-15 09:15:06] |
| rshimmin - Posts: 42 |
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Thanks
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