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Direct MessagesDate/Time: Mon, 29 Apr 2024 06:21:03 +0000
Unable to flatten
View Count: 512
| [2021-02-14 23:37:11] |
| user2837 - Posts: 76 |
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I tried to flatten a position but sc complains that TT is unresponsive. For obvious reasons, I cannot post the log on a public forum. I have created a separate account support ticket with the log file. My impression is that my position may be indeed flat but there is an inconsistency between TT and sc.
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| [2021-02-14 23:42:03] |
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Immediately contact your broker about this. Whatever order you submitted most likely did not go through to the exchange. TT is having an order routing issue at this time.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-15 00:02:44] |
| user2837 - Posts: 76 |
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For others who may be trading via AMP/TT, more information here: https://support.ampglobal.com/hc/en-us/articles/1500002639081
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