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Date/Time: Mon, 29 Apr 2024 01:06:38 +0000



Random connect to data service on start up

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[2021-02-10 00:40:11]
User19165 - Posts: 346
I am using Interactive Brokers with the Sierra data feed (bar charts). In the data trade service settings, I have Interactive brokers [trading] connect on program startup disabled. Quite frequently on Sierra startup it will immediately try to connect to the TWS.

Why isn't it honoring my setting to NOT connect on program startup? I would prefer it only connect when I hit the connect button.
[2021-02-10 01:27:47]
Sierra Chart Engineering - Posts: 104368
We would have to check but if there is a chart in a Chartbook that has no data it would trigger a connection to the service.
Sierra Chart Support - Engineering Level

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[2021-02-10 01:58:18]
User19165 - Posts: 346
There may be some missing data from my charts when I start up sometimes, but every chart chart will have some data. There are zero charts in the chartbook that have that no data. I can appreciate that triggering to my data service, which is your sierra charts data service. But it wants to connect to the broker. So I don't understand why your point above would be triggered. As I said above, my interactive brokers connection is set in the settings to NOT connect on start up.

I find it annoying because I often start SC up and continue work in other applications, but then it will try to connect and bring the application to the front and then with a popup. It is distracting while I am trying to multi-task and get on with my other work related activities, especially since I have specified to not connect on startup.

Like I said in the title, I find the behaviour somewhat random. It doesn't do it every time, but it does do it quite often.
Date Time Of Last Edit: 2021-02-10 01:58:56
[2021-02-15 05:11:54]
User19165 - Posts: 346
On the weekend it tried to do this behaviour as soon as I started up Sierra, before I had even tried to open any chartbooks.

Just now started sierra and went to open a chartbook, again it is "waiting to reconnect..." even though I have yet explicitly tried to form a connection with the TWS.
Date Time Of Last Edit: 2021-02-15 05:13:43

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