Login Page - Create Account

Support Board


Date/Time: Fri, 19 Apr 2024 07:34:26 +0000



creating new chart / Opening chart book

View Count: 934

[2014-02-24 23:58:12]
User22591 - Posts: 133
I wrote you last week about not being able to open my chartbooks. You indicated there might be no chart in the book. Fine. I have been trying to create new chart and I am having similar problem. I highlight Stocks place symbol in selector window, click on open historical or intraday chart and a chart does not come up. When I hit trading dome it comes up readily.
What could be the problem? I have achieved all of this before.
[2014-02-25 00:37:56]
Sierra Chart Engineering - Posts: 104368
Please contact us here and provide us your telephone number:
https://www.sierrachart.com/usercp.php?page=SupportTickets

Make reference to this support thread.

We have to set a time with you tomorrow for you to show us this, using remote assistance.

Otherwise, it is not really clear what the exact problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-02-25 00:38:08

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account