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Date/Time: Thu, 25 Apr 2024 20:17:56 +0000



Order Rejection

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[2014-02-24 20:06:59]
gmorgan111 - Posts: 121

Since I have started using the Sierra Chart Data Feed along with my executable feed Rithmic I have had orders rejected. The error states:

Received trade account information | 2014-02-24 07:47:21
Rithmic DTC: Received 1 accounts from service. | 2014-02-24 07:47:23
Order price: 1852.500000. Symbol: ESH4-CME | 2014-02-24 14:00:02
Trade Order Error - Rithmic DTC order report (Order reject). Info: Error submitting an order request. Error code: 23. Internal Order ID: 77. Service Order ID: (none). Symbol: ESH4-CME | 2014-02-24 14:00:02

This is happening frequently. Does this error have to do with the Sierra Chart Data Feed? I did not receive this error when I was uing DTN

Thanks
[2014-02-24 21:34:51]
Sierra Chart Engineering - Posts: 104368
This has been solved. Update Sierra Chart by selecting Help >> Download Prerelease.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-02-24 21:36:08

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