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Date/Time: Fri, 26 Apr 2024 00:29:47 +0000



What the .....? One hour trying to configure live/intraday SC data for CL

View Count: 968

[2014-02-24 17:14:22]
User78923 - Posts: 4
I could see Cl using my IB data feed but subscribed to SC's data feed, completed agreements, turned on service....etc. Followed guide and nothing. I cannot even find CL in the File, Find Symbol command. Completely frustrated. Please advise ASAP.

Earl
[2014-02-24 17:54:21]
Sierra Chart Engineering - Posts: 104368
You have the wrong Service selected in Sierra Chart. If you have a trading account with Interactive Brokers, therefore you must select Interactive Brokers. Refer to the information here:
http://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php#Integration

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-02-24 18:11:47]
User78923 - Posts: 4
Ok, thanks but instructions could be MUCH clearer especially when selecting data/trade services.
[2014-02-24 18:15:52]
Sierra Chart Engineering - Posts: 104368
This has already been made clear at step numbers 14 and 15 here:
https://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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