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Date/Time: Sat, 18 May 2024 07:14:10 +0000

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how to stop or disable sierra chart downloads

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[2021-01-18 15:11:12] #1 [Go To First Post]
User283059 - Posts: 3
how to prevent the downloads that happen on its own

[2021-01-18 16:41:00] #2 [Go To First Post]
John - SC Support - Posts: 31704
If you are referring to 3rd party studies that are set to automatically download to your system, then you can set these to not download on the following link: https://www.sierrachart.com/UserControlPanel.php?page=EnabledCustomStudies#FileDownload Then select the button for Disable File Downloads. Note that this will turn off ALL downloads. If there is a specific one you want to stop, then you would need to contact the developer of that study and have them remove you from their list. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-02-25 09:19:53] #3 [Go To First Post]
User401142 - Posts: 3
---If there is a specific one you want to stop, then you would need to contact the developer of that study and have them remove you from their list.--- Developer of that study...I don't know who it was What now? I need stop 3rd party studies pls. (disabled download I have now)

[2021-02-25 15:11:03] #4 [Go To First Post]
John - SC Support - Posts: 31704
User401142: Your Sierra Chart account which you have logged into this Support Board with is expired. If you have another Sierra Chart account that you use with your software, then go to Help >> Support Board from within the Sierra Chart desktop program and then post in this thread telling us this is done. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-02-25 17:27:14] #5 [Go To First Post]
User401142 - Posts: 3
I use sierra chart from Amp...

[2021-02-25 17:49:22] #6 [Go To First Post]
John - SC Support - Posts: 31704
User401142: You are not logged in with your AMP account. We need for you to be logged to this support board with your active account so we can see how that account is setup. To do this go to Help >> Support Board from within the Sierra Chart desktop program and then post in this thread telling us this is done. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-02-25 17:58:25] #7 [Go To First Post]
User667154 - Posts: 10
Done..

[2021-02-25 18:47:16] #8 [Go To First Post]
John - SC Support - Posts: 31704
You have the following files set to download: DLL Name: FIMS_Volume_Cluster DLL Name: zyp_pack0 DLL Name: [Zdislav] Order Flow Analytics Pack DLL Name: [Zdislav] Pack01 You would need to determine where you received each from and inform that person that you no longer want their files. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-02-25 19:03:52] #9 [Go To First Post]
User667154 - Posts: 10
problem, it is not possible to contact them... what now pls? and pls. compress data in- Intraday data file management, they don't work now global?

[2021-02-25 19:21:42] #10 [Go To First Post]
John - SC Support - Posts: 31704
We can remove you from those downloads, but if you are making any payments to the vendors that provided them, then you would need to make sure you contact them and stop your payments. That is not something we can do for you. Let us know which of the 4 listed files you want us to remove you from. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-02-25 19:28:04] #11 [Go To First Post]
User667154 - Posts: 10
I do not make payments. I do not use all. Please remove all 4 Thakn you

[2021-02-25 19:48:28] #12 [Go To First Post]
John - SC Support - Posts: 31704
We have removed all 4 studies from your account from being automatically downloaded. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-04-26 17:23:28] #13 [Go To First Post]
Ackin - Posts: 1865
We can remove you from those downloads, but if you are making any payments to the vendors that provided them, then you would need to make sure you contact them and stop your payments. That is not something we can do for you. DLL Name: FIMS_Volume_Cluster DLL Name: zyp_pack0 DLL Name: [Zdislav] Order Flow Analytics Pack DLL Name: [Zdislav] Pack01 DLL Name: FIMS_Volume_Cluster - Financnik.cz, paid library not from me DLL Name: zyp_pack0 - my library, very old for Free from 2014-2016 DLL Name: [Zdislav] Order Flow Analytics Pack - Zdislav - the package from him was also free DLL Name: [Zdislav] Pack01 - Zdislav - the package from him was also free "John - SC Support: We have removed all 4 studies from your account from being automatically downloaded." Just note. no automatic downloads have been set up by me for this one or anyone else, I have a forum to avoid these issues ... Have a nice day

[2021-04-26 17:42:14] #14 [Go To First Post]
John - SC Support - Posts: 31704
No worries Ackin. I did not know who even provided them. Just doing my best to help the customer out. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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