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Date/Time: Sat, 23 Jan 2021 13:08:23 +0000



betreft mijn jaarlijkse betalingen

[2021-01-14 15:21:20]
User685568 - Posts: 5 | Ending Date: 2021-07-18
Vanaf de eerste dag als klant heb ik aangegeven dat ik mijn verlengingen graag op jaarbasis doe. Het heeft mij verbaasd dat de laatste betaling niet op die basis kon.Aangezien ik soms te betalen rekeningen mogelijkerwijs over het hoofd kan zien , wil ik niet als een wanbetaler overkomen.

vriendelijke groet Jules.
[2021-01-14 16:06:09]
John - SC Support - Posts: 4278 | Ending Date: 2021-01-31
From Google Translate:
From day one as a customer, I have indicated that I would like to do my renewals on an annual basis. I've been amazed that the final payment couldn't be done on that basis. Since I can sometimes potentially overlook accounts payable, I don't want to come across as a defaulter.

best regards Jules.

We assume that you are referring to the removal of the 12-month renewal option. We apologize if this causes you any inconvenience, but we are in the process of making some changes to our packages and offerings. One of the things we are looking into is the ability to automatically charge your credit card, so you would not have to worry about your account expiring.
[2021-01-14 22:07:31]
Sierra Chart Engineering - Posts: 93110 | Ending Date: 2021-04-05
Automatic billing to a credit/debit card will be coming soon.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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