Support Board
Date/Time: Thu, 18 Apr 2024 12:55:54 +0000
DLL issue
View Count: 514
[2021-01-13 00:29:06] |
User424961 - Posts: 1 |
Hello, I am using your software as a trial so I can get a custom study from a data provider. I have a 64bit system Windows 10. Their DLL is 64 bit. However, I keep getting these errors: Error during opening C:\SierraChart\SierraChartStudies_64.dll file: Windows error code 2: The system cannot find the file specified. | 2021-01-12 21:28:20.794 * Loading DLL: C:\SierraChart\Data\UserContributedStudies_64.dll. Handle: 7ff8d3a40000 | 2021-01-12 21:28:20.838 I have set to open in admin mode only the folder is read only. Please let me know how I can resolve this. Thanks, Mark Friedman |
[2021-01-13 01:34:59] |
Sierra Chart Engineering - Posts: 104368 |
Let us take this one issue at a time. Does this file exist on your system?: C:\SierraChart\SierraChartStudies_64.dll Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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