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Date/Time: Thu, 25 Apr 2024 23:07:56 +0000

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please help me to understand this warning

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[2021-01-12 14:28:35] #1 [Go To First Post]
User144295 - Posts: 59
Hi Sierra, Just updated SC yesterday to version 2218. I am using 2 feeds: CQG and Sierra Historical Data. I switch between them as needed. I have already read this information: Jan 1, 2021 Changes to Historical Data: Interactive Brokers, CQG But I still do not understand the warning I am getting when switching between those two. Warning attached as picture to this msg. When I click yes, it cancels my setup with CQG with day and night session, but symbols do not change, and data are flowing OK with both data services. So why that msg always comes up when I switch from SC data to CQG and vice versa please? Now, I am clicking NO to preserve my chart setup with CQG chartbooks. Am I following the right path on how to use SC now with 2 data services, or did I miss anything in my setup coming out from the manual you published? Thank you very much Brano


20210112 09 19 26.jpg / V - Attached On 2021-01-12 14:24:26 UTC - Size: 20.08 KB - 191 views

[2021-01-12 14:47:38] #2 [Go To First Post]
John - SC Support - Posts: 31131
That message comes up because CQG and Sierra Chart symbols are different. Therefore, when you switch between the services, you would need to change the symbols for the selected service. If you are having an issue with the Session Times changing when you are switching symbols, then your Session Times in the Symbol Settings must be different between the two symbols and the option for Global Settings >> Symbol Settings >> Apply Intraday Session Times to Intraday Chart is enabled. You can either update the Session Times to be the same, or disable the option for Apply Intraday Session Times to Intraday Chart. Refer to the following for more information: Global Symbol Settings: Setting of Intraday Chart Session Times For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-12 16:08:22

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