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Date/Time: Thu, 25 Apr 2024 20:25:10 +0000



[Programming Help] - no data feed

View Count: 411

[2021-01-11 20:26:51]
User571505 - Posts: 1
I'm connected but it's not loading any of my charts or showing any data feed incoming in the green bar.
I have tried restarting, reloading, reinstalling and nothing seems to be working.
Here is the message log. Thank you in advance.



Reading Internal Order ID file. | 2021-01-11 07:54:12.986
Reading Trade Orders file. | 2021-01-11 07:54:14.917
Reading Trade Positions file. | 2021-01-11 07:54:15.111
Reading Account Balance file. | 2021-01-11 07:54:15.231
UDPListener (1480). Port 22904 | Listening on UDP port 22904. | 2021-01-11 07:54:17.661
Software version: 2135 32-bit | 2021-01-11 07:54:17.994
Primary Thread ID: 13976 | 2021-01-11 07:54:17.994
Usage end date: 2021-02-05 | 2021-01-11 07:54:17.994
Enabled for: Sierra Chart Historical Data Service. | 2021-01-11 07:54:17.994
Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2021-01-11 07:54:17.994
Allow Support for Sierra Chart Data Feeds is enabled. | 2021-01-11 07:54:17.994
Current selected Data/Trading service: SC Data - All Services | 2021-01-11 07:54:17.994
Custom symbol settings values: disabled | 2021-01-11 07:54:17.994
Chart Update Interval: 500 | 2021-01-11 07:54:17.994
Intraday Data Storage Time Unit: 1 | 2021-01-11 07:54:17.994
Time Zone: -07:00:00 (MST-07MDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-01-11 07:54:17.994
2021-01-11 07:54:17 Local computer time | 2021-01-11 07:54:17.994
2021-01-11 14:54:17 Local computer time in UTC | 2021-01-11 07:54:17.994
2021-01-11 07:54:17 Local computer time in SC Time Zone | 2021-01-11 07:54:17.994
2021-01-11 14:53:57 Server time in UTC | 2021-01-11 07:54:17.994
Local computer UTC time and Server UTC time difference: 2 seconds. | 2021-01-11 07:54:17.994
Program path: C:\GreenChart\ | 2021-01-11 07:54:17.994
Data Files path: C:\GreenChart\Data\ | 2021-01-11 07:54:17.994
OS Version Number: 10.0 | 2021-01-11 07:54:17.994
Locale Setting: C | 2021-01-11 07:54:17.994
Allowed protected custom studies: Echo 2.0, MoneyCode (FWG), MoneyCode2 (FWG) | 2021-01-11 07:54:17.994

Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2021-01-11 07:54:18.056
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2021-01-11 07:54:18.593
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2021-01-11 07:54:18.593
Received 5 login tokens. | 2021-01-11 07:54:20.730
Symbol settings MD5 received. Request ID: 1. | 2021-01-11 07:54:21.527
Symbol settings are up-to-date for scdataallservices. | 2021-01-11 07:54:21.527
Downloading user file: p5/New Chart Books | 2021-01-11 07:54:23.021
File server indicated file is not available to download: p5/New Chart Books | 2021-01-11 07:54:23.636 *
Files to Open on Start up | Opening file: LITE 6 MAJOR.cht | 2021-01-11 07:54:24.790
The Chartbook file requires a newer version of Charts or is not a valid Chartbook. File: C:\GreenChart\Data\LITE 6 MAJOR.cht | 2021-01-11 07:54:24.916 *

SC Data - All Services | Connected to data server. | 2021-01-11 07:54:26.955
Triggering next historical data download in queue. | 2021-01-11 07:54:26.955
Triggering next historical data download in queue. | 2021-01-11 07:54:26.955
Triggering next historical data download in queue. | 2021-01-11 07:54:26.955
Triggering next historical data download in queue. | 2021-01-11 07:54:26.955
The Chartbook file requires a newer version of Charts or is not a valid Chartbook. File: C:\GreenChart\Data\6 point scalp EURUSD.cht | 2021-01-11 07:56:09.360 *

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