Login Page - Create Account

Support Board


Date/Time: Sat, 20 Apr 2024 05:46:06 +0000



Unability to open trades after IB account transfer

View Count: 430

[2021-01-11 14:54:52]
User74018 - Posts: 6
Hello,

8.1.2021 and today 11.1.2021 im unable to open trades via chart trading. My account in IB was transfered to IB central europe, but chat with them revealed, that they dont see any rejected orders.
There is a message in the log:
New order rejected - The following order "ID:35564" value estimate of 103,328 USD exceeds
the Total Value Limit of 100,000 USD. Internal Order ID: 61300. Service Order ID: 35564. Symbol: MNQ-202103-GLOBEX-USD. Account: U11016108 | 2021-01-11 08:43:39.176 *
Solution please?

Sincerely,
Jan
[2021-01-11 15:20:03]
Sierra Chart Engineering - Posts: 104368
This is an Interactive Brokers rejection message. You must contact them for help.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-01-12 10:01:45]
User877753 - Posts: 152
Hi,
May be you could check API precaution settings in TWS : Bypass Orders Precautions ? (see capture attached)
Regards,
JM
imageAPI precautions settings.jpg / V - Attached On 2021-01-12 10:00:16 UTC - Size: 78.69 KB - 211 views
[2021-01-12 16:58:05]
User74018 - Posts: 6
Account transfer did somehow changed API Orders Precautions setting and it was unchecked. Thank you, user877753!!!

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account