Support Board
Date/Time: Thu, 03 Jul 2025 01:29:26 +0000
Need to add NASDAQ (F), S&P 500 (F), Dow Jones (F)
View Count: 843
| [2021-01-04 15:12:30] |
| User167274 - Posts: 7 |
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Hi, I need to add NASDAQ (F), S&P 500 (F), Dow Jones (F) but I can't find them in the sierrachart software. Can you please enable them for my account? |
| [2021-01-04 17:43:19] |
| John - SC Support - Posts: 40722 |
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If you are looking for the U.S. Equities data or Index data, then you would need to use the Sierra Chart Exchange Data Feed and enable the appropriate exchange(s). Refer to the information here (note the Setup Instructions on the same page): Sierra Chart Exchange Data Feed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-07 08:51:43] |
| User167274 - Posts: 7 |
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I am actually looking for new symbols coming from FXCM: SPX500F US2000F NAS100F US30F But I can't find them in the sierrachart software |
| [2021-01-11 12:32:22] |
| User167274 - Posts: 7 |
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Please help with adding the above symbols to my account
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| [2021-01-12 15:57:06] |
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There are no plans to add any further FXCM symbols. These symbols give a rejection when we try to use them.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-12 15:59:16
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| [2021-01-13 15:25:09] |
| User167274 - Posts: 7 |
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I am in direct contact with FXCM and they request someone from the Sierra Chart engineering team so they can solve this issue. Can I please get a name & phone number of someone that I can forward to FXCM? Thanks |
| [2021-01-13 17:53:30] |
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They can contact us at support _at_ sierrachart.com. That is the best way.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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