Login Page - Create Account

Support Board


Date/Time: Thu, 07 Jul 2022 16:25:58 +0000



saving charts and spreadsheets

View Count: 897

[2014-02-19 22:22:41]
User70416 - Posts: 17
I want to switch my service from Transact/Infinity to OpenECry. I currently have the free ATCharts, but I will be purchasing your service.
My current charts and spreadsheets are pretty complex. I do not want to have to start over again. Will I be able to retrieve them once I have set up with Sierra Charts directly? If so, how?

Thanks
[2014-02-20 13:18:39]
Sierra Chart Engineering - Posts: 103695
We apologize for the delay with responding.

Yes. There are two ways this can be done. The simplest way is just to login to your existing Sierra Chart using your own Sierra Chart Account Name and password:
http://www.sierrachart.com/index.php?l=doc/LoginInstructions.php#DifferentAccountName

And set it up to work with OEC:
https://www.sierrachart.com/index.php?l=doc/openecry.php#SetupInstructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-02-20 13:19:15
[2014-02-20 14:42:30]
User70416 - Posts: 17
Thanks, but you said there were two ways, what was the second?
[2014-02-20 14:45:56]
Sierra Chart Engineering - Posts: 103695
To copy the files in the Data Files Folder to a different installation of Sierra Chart you will be using with OEC. This is explained in help topic 15:
Http://www.sierrachart.com/index.php?l=doc/helpdetails15.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-02-20 14:46:10

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account