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Direct MessagesDate/Time: Sun, 19 May 2024 17:52:30 +0000
Reactivate service
View Count: 492
| [2021-01-01 19:56:04] |
| User161549 - Posts: 81 |
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I ran into an issue where I did not meet my monthly payment on time and my service was deactivated, I followed the steps to reactivate my service and add funds to my account, I believe I did everything correct but I still have the notification on my account control panel stating my service was deactivated, Can you check and see if in fact I have completed all the steps correctly or if there is something I missed and if so what it is I need to do to get everything working back to normal. Thanks and I apologize for the inconvenience |
| [2021-01-01 22:54:08] |
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We have cleared that notice on your account control panel and that we see that everything is fine with your account regarding the data feed and usage time.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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