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Date/Time: Sat, 18 May 2024 16:33:15 +0000



Change exchange

View Count: 545

[2020-12-31 02:32:54]
User778035 - Posts: 4
Thanks for your email. I have spent time wandering from one page to the next on Sierra Chart unable to find the answer to a simple question, "How do I access the Standard Package 3 for US stocks?" Am continually lead back to a page that suggests I make a payment, which I assume would cover the Australian market, which I no longer need, at this time. So, please tell me how to avoid making a payment to update access for Australian stocks when what am trying to do is access information on US stocks. Thanks.
[2020-12-31 06:08:40]
Sierra Chart Engineering - Posts: 104368
Did you need just historical data? Or did you need historical and real-time data for US stocks?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-12-31 06:08:49
[2020-12-31 09:41:56]
User778035 - Posts: 4
Just historical data, at this time
[2020-12-31 18:33:31]
Sierra Chart Engineering - Posts: 104368
Therefore, use the Sierra Chart Historical Data Service for this data:
Sierra Chart Historical Data Service

Also your Sierra Chart account is expired:
Follow these instructions to add usage time to your Sierra Chart account:

1. Select "Help >> Add Usage Credit" on the Sierra Chart software menu.

You can also go to this page in your browser:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation

Login with your Sierra Chart Account Name and Password.

2. Choose the particular Service Package that you want to automatically renew and press the "Update" button.

3. Add sufficient credit to your Services Balance using any of the available payment options:
https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit

For further information, refer to:
Sierra Chart Purchase and License Information: Renewing Access

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-12-31 18:33:39

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