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Date/Time: Thu, 25 Apr 2024 19:43:28 +0000

How to Post a Message for Support

Error when paying

View Count: 990

[2014-02-19 07:38:52] #1 [Go To First Post]
User57219 - Posts: 4
Hello! I mistakenly put $ 100 on the balance for additional services. I wanted to pay to use the chart. Can I use the money to pay for the chart? Sincerely, Aleksandr.

[2014-02-19 07:58:56] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes. How many months and what Sierra Chart service package did you want to pay for? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-02-19 08:05:22] #3 [Go To First Post]
User57219 - Posts: 4
Package 5. 2 months

[2014-02-19 15:29:40] #4 [Go To First Post]
Sierra Chart - Max - Posts: 5596
We see that you have made another payment. Please confirm if you would still want to purchase 2 month at package from the Additional Service Balance. Sierra Chart Support

[2014-02-19 15:39:53] #5 [Go To First Post]
User57219 - Posts: 4
Certify :)

[2014-02-19 15:46:26] #6 [Go To First Post]
Sierra Chart - Max - Posts: 5596
Done. Please restart Sierra Chart. Sierra Chart Support

[2014-02-19 15:55:07] #7 [Go To First Post]
User57219 - Posts: 4
Thank you!!!

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