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Date/Time: Sun, 26 Jun 2022 23:45:46 +0000

Error when paying

View Count: 727

[2014-02-19 07:38:52]
User57219 - Posts: 4
I mistakenly put $ 100 on the balance for additional services. I wanted to pay to use the chart. Can I use the money to pay for the chart?
Sincerely, Aleksandr.
[2014-02-19 07:58:56]
Sierra Chart Engineering - Posts: 103469
Yes. How many months and what Sierra Chart service package did you want to pay for?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-02-19 08:05:22]
User57219 - Posts: 4
Package 5. 2 months
[2014-02-19 15:29:40]
Sierra Chart - Max - Posts: 5144
We see that you have made another payment. Please confirm if you would still want to purchase 2 month at package from the Additional Service Balance.
Sierra Chart Support
[2014-02-19 15:39:53]
User57219 - Posts: 4
Certify :)
[2014-02-19 15:46:26]
Sierra Chart - Max - Posts: 5144
Done. Please restart Sierra Chart.
Sierra Chart Support
[2014-02-19 15:55:07]
User57219 - Posts: 4
Thank you!!!

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