Support Board
Date/Time: Thu, 18 Dec 2025 04:51:40 +0000
Error when paying
View Count: 1206
| [2014-02-19 07:38:52] |
| User57219 - Posts: 4 |
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Hello! I mistakenly put $ 100 on the balance for additional services. I wanted to pay to use the chart. Can I use the money to pay for the chart? Sincerely, Aleksandr. |
| [2014-02-19 07:58:56] |
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Yes. How many months and what Sierra Chart service package did you want to pay for?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-02-19 08:05:22] |
| User57219 - Posts: 4 |
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Package 5. 2 months
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| [2014-02-19 15:29:40] |
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We see that you have made another payment. Please confirm if you would still want to purchase 2 month at package from the Additional Service Balance.
Sierra Chart Support |
| [2014-02-19 15:39:53] |
| User57219 - Posts: 4 |
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Certify :)
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| [2014-02-19 15:46:26] |
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Done. Please restart Sierra Chart.
Sierra Chart Support |
| [2014-02-19 15:55:07] |
| User57219 - Posts: 4 |
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Thank you!!!
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