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Date/Time: Thu, 02 May 2024 14:06:23 +0000



Trial membership problem

View Count: 463

[2020-12-23 19:27:31]
User234343 - Posts: 1
Unable to get the graph to show the time line on the bottom and only shows one price on the right side. Does not seem to be updating the chart when I use the any of the minute or hour settings. Would really like to be able to use your product. Can you show me a mythology to get it to work (see the time and the price bars along with getting the settings correct to get the updates) or I will have to pass on this purchase. I have seen your product on other users and feel it would be a good fit but if I can not get it to work then it is worthless. Do you have more sites or YouTube I can watch that would help. Thanks in advance.

Mark
Date Time Of Last Edit: 2020-12-23 21:28:17
[2020-12-23 21:00:09]
John - SC Support - Posts: 31293
All of our information is in our documentation that starts at this link:
https://www.sierrachart.com/index.php?page=doc/Contents.php

There are some user videos out there on You Tube, which may be helpful.

In order for us to really help you though, we need to see a screenshot of what you are seeing. Refer to the following for how to take and attach a screenshot:
Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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