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Date/Time: Fri, 19 Apr 2024 00:22:26 +0000



No historical data error 10053

View Count: 1204

[2014-02-18 16:05:52]
User35949 - Posts: 2
Hallo, I dont have connection mit server for historical data
Log:

Software version: 1091 | 2014-02-18 16:56:21
Usage end date: 2014-05-06 | 2014-02-18 16:56:21
Enabled for: Sierra Chart Historical Data Service. | 2014-02-18 16:56:21
Allow Support for Sierra Chart Data Feeds is enabled. | 2014-02-18 16:56:21
Active service: CTS T4 | 2014-02-18 16:56:21
Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2014-02-18 16:56:21
2014-02-18 16:56:21 Local computer clock time | 2014-02-18 16:56:21
2014-02-18 15:56:21 GMT time | 2014-02-18 16:56:21
2014-02-18 16:56:21 Time zone adjusted time | 2014-02-18 16:56:21
Time difference to server time: 1 seconds. | 2014-02-18 16:56:21
Program path: C:\SierraChart\ | 2014-02-18 16:56:21
Data Files path: C:\SierraChart\Data\ | 2014-02-18 16:56:21
OS Version Number: 6.1 | 2014-02-18 16:56:21

Checking for new symbol settings for cts | 2014-02-18 16:56:21
Symbol settings are up-to-date for cts | 2014-02-18 16:56:21

CTS FIX - Connecting to CTS Live server fix.t4login.com:10443 | 2014-02-18 16:56:26
CTS FIX - Firm: Dorman | 2014-02-18 16:56:26
Resolved address fix.t4login.com to IP 208.116.215.102 | 2014-02-18 16:56:27
The network socket is connected. | 2014-02-18 16:56:27
Starting SSL connection on the socket. | 2014-02-18 16:56:27
SSL socket is now connected. | 2014-02-18 16:56:27
CTS FIX: Sending the Logon message. | 2014-02-18 16:56:28
CTS FIX: Connected to data and trade server. | 2014-02-18 16:56:29
CTS FIX: Received Account List collateral report. | 2014-02-18 16:56:29
CTS FIX: Subscribing to account: M6618 | 2014-02-18 16:56:29
CTS FIX: Received Account Update collateral report. | 2014-02-18 16:56:31
CTS FIX: Requesting Open Orders for account: M6618 | 2014-02-18 16:56:34
CTS FIX: Received Account List collateral report. | 2014-02-18 16:56:34
CTS FIX: Received Account List collateral report. | 2014-02-18 16:56:44
CTS T4 - Starting real-time market data updates for: FESX.E_FESX_201403.E_INX | 2014-02-18 16:56:51
HD Request # 2 - Downloading Intraday chart data for FESX.E_FESX_201403.E_INX to the file FESX.E_FESX_201403.E_INX.scid. Service: cts | 2014-02-18 16:56:51
HD Request # 2 - Download start Date-Time: 2014-02-17 20:38:52.0 | 2014-02-18 16:56:51
CTS FIX Historical Data - Connecting to Historical data server fix-chart.t4login.com:10443 | 2014-02-18 16:56:51
Resolved address fix-chart.t4login.com to IP 69.44.110.227 | 2014-02-18 16:56:52
The network socket is connected. | 2014-02-18 16:56:52
Starting SSL connection on the socket. | 2014-02-18 16:56:52
Problem connecting to SSL Socket. Error=5 WinError=10054 | 2014-02-18 16:56:52
The SSL socket connection failed. | 2014-02-18 16:56:52
CTS FIX Historical Data: Socket connection was closed without any logout messages sent or received. | 2014-02-18 16:56:52
CTS FIX Historical Data: Disconnected. | 2014-02-18 16:56:52
HD Request # 2 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for FESX.E_FESX_201403.E_INX | 2014-02-18 16:56:52
HD Request # 2 - Receiving Intraday data for FESX.E_FESX_201403.E_INX starting at 2014-02-18 16:56:53 | 2014-02-18 16:56:53
HD Request # 2 - Timestamp of first Intraday data file record written: 2014-02-18 16:56:53 | 2014-02-18 16:56:53
Added 1 Time and Sales records to Intraday data file for FESX.E_FESX_201403.E_INX after download. | 2014-02-18 16:56:53
HD Request # 3 - Downloading Intraday chart data for FESX.E_FESX_201403.E_INX to the file FESX.E_FESX_201403.E_INX.scid. Service: cts | 2014-02-18 16:56:53
HD Request # 3 - Download start Date-Time: 2014-02-17 20:38:52.0 | 2014-02-18 16:56:54
CTS FIX Historical Data - Connecting to Historical data server fix-chart.t4login.com:10443 | 2014-02-18 16:56:54
Resolved address fix-chart.t4login.com to IP 69.44.110.227 | 2014-02-18 16:56:54
The network socket is connected. | 2014-02-18 16:56:54
Starting SSL connection on the socket. | 2014-02-18 16:56:54
Socket closed. Windows error code 10053: Eine bestehende Verbindung wurde softwaregesteuert
durch den Hostcomputer abgebrochen. | 2014-02-18 16:56:55
CTS FIX Historical Data: Socket connection was closed without any logout messages sent or received. | 2014-02-18 16:56:55
CTS FIX Historical Data: Disconnected. | 2014-02-18 16:56:55
HD Request # 3 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for FESX.E_FESX_201403.E_INX | 2014-02-18 16:56:55
HD Request # 3 - Receiving Intraday data for FESX.E_FESX_201403.E_INX starting at 2014-02-18 16:56:53 | 2014-02-18 16:56:55
HD Request # 3 - Timestamp of first Intraday data file record written: 2014-02-18 16:56:53 | 2014-02-18 16:56:55
Added 2 Time and Sales records to Intraday data file for FESX.E_FESX_201403.E_INX after download. | 2014-02-18 16:56:55
HD Request # 4 - Downloading Intraday chart data for FESX.E_FESX_201403.E_INX to the file FESX.E_FESX_201403.E_INX.scid. Service: cts | 2014-02-18 16:56:56
HD Request # 4 - Download start Date-Time: 2014-02-17 20:38:52.0 | 2014-02-18 16:56:56
CTS FIX Historical Data - Connecting to Historical data server fix-chart.t4login.com:10443 | 2014-02-18 16:56:56
Resolved address fix-chart.t4login.com to IP 69.44.110.227 | 2014-02-18 16:56:56
The network socket is connected. | 2014-02-18 16:56:57
Starting SSL connection on the socket. | 2014-02-18 16:56:57
Problem connecting to SSL Socket. Error=5 WinError=10054 | 2014-02-18 16:56:57
The SSL socket connection failed. | 2014-02-18 16:56:57
CTS FIX Historical Data: Socket connection was closed without any logout messages sent or received. | 2014-02-18 16:56:57
CTS FIX Historical Data: Disconnected. | 2014-02-18 16:56:57
HD Request # 4 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for FESX.E_FESX_201403.E_INX | 2014-02-18 16:56:57
HD Request # 4 - Receiving Intraday data for FESX.E_FESX_201403.E_INX starting at 2014-02-18 16:56:53 | 2014-02-18 16:56:57
HD Request # 4 - Timestamp of first Intraday data file record written: 2014-02-18 16:56:53 | 2014-02-18 16:56:57
Added 2 Time and Sales records to Intraday data file for FESX.E_FESX_201403.E_INX after download. | 2014-02-18 16:56:57
HD Request # 4 - Intraday download COMPLETE for FESX.E_FESX_201403.E_INX | 2014-02-18 16:56:57
Real-time Intraday chart data file updates started for FESX.E_FESX_201403.E_INX | 2014-02-18 16:56:57
[2014-02-18 17:27:07]
Sierra Chart Engineering - Posts: 104368
There appears to be a problem with the CTS T4 historical data server.

To retry the historical data download, refer to help topic 7.1 here:
http://www.sierrachart.com/index.php?l=doc/helpdetails7.html#RetryDownloadDataInChart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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