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Date/Time: Sat, 18 May 2024 08:23:13 +0000



Feed is not updating live

View Count: 412

[2020-12-17 13:08:33]
ssangha84 - Posts: 107
Hello, for some reason my charts are not updating live. When I start the platform, my charts are just frozen. But when I restart it, it populates with the last few minutes of data. But it is not actively updating live. Is there a reason for that? I trade US crude oil.
[2020-12-17 13:10:13]
ssangha84 - Posts: 107
I have also downloaded and installed the most recent version of sierra chart, and it is saying that I am connected. Just not getting any updated charts unless I restart the charts.
[2020-12-17 13:12:53]
ssangha84 - Posts: 107
Here is the message log, if that helps at all:

Reading Internal Order ID file. | 2020-12-17 08:05:31.756
Reading Trade Orders file. | 2020-12-17 08:05:31.954
Reading Trade Positions file. | 2020-12-17 08:05:31.955
Reading Account Balance file. | 2020-12-17 08:05:31.956
UDPListener (1412). Port 22904 | Listening on UDP port 22904. | 2020-12-17 08:05:32.004
Software version: 2207 64-bit | 2020-12-17 08:05:32.004
Primary Thread ID: 13480 | 2020-12-17 08:05:32.004
Usage end date: 2021-01-28 | 2020-12-17 08:05:32.004
Enabled for: Advanced Features 2. | 2020-12-17 08:05:32.004
Enabled for: Sierra Chart Historical Data Service. | 2020-12-17 08:05:32.004
Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-12-17 08:05:32.004
Allow Support for Sierra Chart Data Feeds is enabled. | 2020-12-17 08:05:32.004
Current selected Data/Trading service: TransAct WS | 2020-12-17 08:05:32.004
Custom symbol settings values: disabled | 2020-12-17 08:05:32.004
Chart Update Interval: 500 | 2020-12-17 08:05:32.004
Intraday Data Storage Time Unit: 0 | 2020-12-17 08:05:32.004
Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-12-17 08:05:32.004
2020-12-17 13:05:32 Local computer time in UTC | 2020-12-17 08:05:32.004
2020-12-17 08:05:32 Local computer time in SC Time Zone | 2020-12-17 08:05:32.004
2020-12-17 13:05:29 Server time in UTC | 2020-12-17 08:05:32.004
Local computer UTC time and Server UTC time difference: 2 seconds. | 2020-12-17 08:05:32.004
Program path: C:\SierraChart\ | 2020-12-17 08:05:32.004
Data Files path: C:\SierraChart\Data\ | 2020-12-17 08:05:32.004
OS Version Number: 10.0 | 2020-12-17 08:05:32.005
Locale Setting: C | 2020-12-17 08:05:32.005
DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2020-12-17 08:05:32.006
Allowed protected custom studies: | 2020-12-17 08:05:32.006

Created the DTC Protocol server. | 2020-12-17 08:05:32.012
DTC Protocol Server listening on port 11099. | 2020-12-17 08:05:32.016
Created the DTC Protocol historical data server. | 2020-12-17 08:05:32.016
HD Server Manager | Listening on port 11098 | 2020-12-17 08:05:32.019
Checking for new symbol settings. Requested symbol settings MD5 for service code transact.trading. Request ID: 1. | 2020-12-17 08:05:32.020
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-12-17 08:05:32.064
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-12-17 08:05:32.232
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-12-17 08:05:32.232
Received 5 login tokens. | 2020-12-17 08:05:32.601
Symbol settings MD5 received. Request ID: 1. | 2020-12-17 08:05:32.817
Symbol settings are up-to-date for transact.trading. | 2020-12-17 08:05:32.817

TransAct WS | Connecting to Authorization server 208.97.219.30:1869 | 2020-12-17 08:05:38.798
Auth Websocket | Connecting to WebSocket server 208.97.219.30:1869 | 2020-12-17 08:05:38.798
Auth Websocket socket (1) | Creating socket. Using TLS 1.2. | 2020-12-17 08:05:38.799
Auth Websocket socket (1) | New receive buffer size: 5242880 | 2020-12-17 08:05:38.800
Auth Websocket socket (1) | Connecting to IP: 208.97.219.30. | 2020-12-17 08:05:38.800
Auth Websocket | Opening WebSocket. | 2020-12-17 08:05:38.895
Auth Websocket | Sending WebSocket handshake. | 2020-12-17 08:05:38.895
Auth Websocket | Server header | HTTP/1.1 101 Switching Protocols | 2020-12-17 08:05:39.165
Auth Websocket | Server header | Upgrade: WebSocket | 2020-12-17 08:05:39.165
Auth Websocket | Server header | Connection: Upgrade | 2020-12-17 08:05:39.165
Auth Websocket | Server header | Sec-WebSocket-Accept: n4OVuN/bD9dbXAbeZUUZQ6aSS6c= | 2020-12-17 08:05:39.165
Auth Websocket | Server header | Sec-WebSocket-Protocol: authenticateapi | 2020-12-17 08:05:39.165
Auth Websocket | Server header | | 2020-12-17 08:05:39.165
Auth Websocket | Web socket state is now open. | 2020-12-17 08:05:39.165
TransAct WS | Sending account logon message. Live | 2020-12-17 08:05:39.165
Auth Websocket socket (1) | CloseSocket call. | 2020-12-17 08:05:44.226
Auth Websocket socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-12-17 08:05:44.226
Price Websocket | Connecting to WebSocket server priceapi1.transactfutures.com:1873 | 2020-12-17 08:05:44.227
Auth Websocket | WebSocket closed. | 2020-12-17 08:05:44.227
Auth Websocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2020-12-17 08:05:44.228
Price Websocket socket (2) | Creating socket. Using TLS 1.2. | 2020-12-17 08:05:44.229
Price Websocket socket (2) | New receive buffer size: 5242880 | 2020-12-17 08:05:44.230
Price Websocket socket (2) | Connecting to IP: 208.97.219.196. | 2020-12-17 08:05:44.230
Auth Websocket socket (1) | Write has completed. Shutdown being performed. | 2020-12-17 08:05:44.313
Auth Websocket socket (1) | Shutdown started. Waiting for graceful close. | 2020-12-17 08:05:44.314
Price Websocket | Opening WebSocket. | 2020-12-17 08:05:44.322
Price Websocket | Sending WebSocket handshake. | 2020-12-17 08:05:44.322
Price Websocket | Server header | HTTP/1.1 101 Switching Protocols | 2020-12-17 08:05:44.590
Price Websocket | Server header | Upgrade: WebSocket | 2020-12-17 08:05:44.590
Price Websocket | Server header | Connection: Upgrade | 2020-12-17 08:05:44.590
Price Websocket | Server header | Sec-WebSocket-Accept: upoGLfH3nJ+2ZE4L8GgyBPsoSmo= | 2020-12-17 08:05:44.590
Price Websocket | Server header | Sec-WebSocket-Protocol: priceapi | 2020-12-17 08:05:44.590
Price Websocket | Server header | | 2020-12-17 08:05:44.590
Price Websocket | Web socket state is now open. | 2020-12-17 08:05:44.590
Orders Websocket | Connecting to WebSocket server api3.transactfutures.com:443 | 2020-12-17 08:05:46.896
Orders Websocket socket (3) | Creating socket. Using TLS 1.2. | 2020-12-17 08:05:46.898
Orders Websocket socket (3) | New receive buffer size: 5242880 | 2020-12-17 08:05:46.899
Orders Websocket socket (3) | Connecting to IP: 208.97.219.143. | 2020-12-17 08:05:46.899
Orders Websocket | Opening WebSocket. | 2020-12-17 08:05:46.991
Orders Websocket | Sending WebSocket handshake. | 2020-12-17 08:05:46.991
Orders Websocket | Server header | HTTP/1.1 101 Switching Protocols | 2020-12-17 08:05:47.267
Orders Websocket | Server header | Upgrade: WebSocket | 2020-12-17 08:05:47.267
Orders Websocket | Server header | Connection: Upgrade | 2020-12-17 08:05:47.267
Orders Websocket | Server header | Sec-WebSocket-Accept: uTVjmVkXd9P0GaJEJM49ETzzByM= | 2020-12-17 08:05:47.267
Orders Websocket | Server header | Sec-WebSocket-Protocol: order | 2020-12-17 08:05:47.267
Orders Websocket | Server header | | 2020-12-17 08:05:47.267
Orders Websocket | Web socket state is now open. | 2020-12-17 08:05:47.267
TransAct WS | Sending orders connection logon message. | 2020-12-17 08:05:47.267
TransAct WS | Connected to server complete. | 2020-12-17 08:05:48.955
Triggering next historical data download in queue. | 2020-12-17 08:05:48.956
Triggering next historical data download in queue. | 2020-12-17 08:05:48.956
Triggering next historical data download in queue. | 2020-12-17 08:05:48.956
Triggering next historical data download in queue. | 2020-12-17 08:05:48.956
Updated verified funded futures trading account ending date to: 2021-01-16 13:05:48 | 2020-12-17 08:05:48.978
TransAct WS | Orders subscribe response. Status: 4. Topics: order | 2020-12-17 08:05:49.063
TransAct WS | Orders subscribe response. Status: 16. Topics: order|contract | 2020-12-17 08:05:49.065
TransAct WS | Orders subscribe response. Status: 2048. Topics: order|contract|heartbeat | 2020-12-17 08:05:49.152
CLF1 [CBV] 5 Min #3 | Reloading chart. | 2020-12-17 08:06:29.858
CLF1 [CBV] 5 Min #3 | Performing historical Daily data download for symbol CLF21 starting at last date in file. | 2020-12-17 08:06:29.873
Starting DelayedDownloadMonitoringTimer | 2020-12-17 08:06:29.874
Starting HDTimeoutTimer | 2020-12-17 08:06:29.874
Added historical Daily data request for CLF21 to the queue. | 2020-12-17 08:06:29.874
Triggering next historical data download in queue. | 2020-12-17 08:06:29.874
CLF1 [CBV] 5 Min #3 | Waiting for historical downloads to complete with the IDs: 1, | 2020-12-17 08:06:29.937
CLF1 1 Min #2 | Reloading chart. | 2020-12-17 08:06:30.020
CLF1 [CBV] 1 Min #1 | Reloading chart. | 2020-12-17 08:06:30.048
CLF1 [CBV] 1 Min #1 | Waiting for historical downloads to complete with the IDs: 1, | 2020-12-17 08:06:30.107
CLF1 [CBV] 1 Min #8 | Reloading chart. | 2020-12-17 08:06:30.120
CLF1 [CBV] 1 Min #8 | Waiting for historical downloads to complete with the IDs: 1, | 2020-12-17 08:06:30.213
CLF1 [CBV] 1 Min #6 | Reloading chart. | 2020-12-17 08:06:30.228
CLF1 [CBV] 1 Min #6 | Waiting for historical downloads to complete with the IDs: 1, | 2020-12-17 08:06:30.321
CLF1 [CBV] 15 Min #5 | Reloading chart. | 2020-12-17 08:06:30.415
CLF1 [CBV] 15 Min #5 | Waiting for historical downloads to complete with the IDs: 1, | 2020-12-17 08:06:30.784
CLF1 [CBV] Daily #4 | Reloading chart. | 2020-12-17 08:06:30.798
CLF1 [CBV] Daily #4 | Performing historical Daily data download for symbol CLF1 starting at last date in file. | 2020-12-17 08:06:30.885
Added historical Daily data request for CLF1 to the queue. | 2020-12-17 08:06:30.885
CLF1 [CBV] Daily #4 | Waiting for historical downloads to complete with the IDs: 2, | 2020-12-17 08:06:31.336
CLF1 [CBV] 1 Min #7 | Reloading chart. | 2020-12-17 08:06:31.404
CLF1 [CBV] 1 Min #7 | Waiting for historical downloads to complete with the IDs: 1, | 2020-12-17 08:06:31.470
HD Request # 1 | Downloading Historical Daily chart data for CLF21. Starting date: 2020-12-15. Service: TransAct.Trading | 2020-12-17 08:06:31.488
HD Request # 1 | Requesting historical Daily data for CLF21 starting at 2020-12-14. SC External HD service. | 2020-12-17 08:06:31.488
TransAct WS | Starting real-time market data updates for: CLF1. ID: 2 Service code: TransAct.Trading | 2020-12-17 08:06:31.563
Symbol Error - CLF1 is unknown, unavailable, or improperly formatted. Unsupported symbol | 2020-12-17 08:06:31.563
TransAct WS | Requesting security definition data for: CLF1. ID: 2 | 2020-12-17 08:06:31.563
Starting DelayedDownloadMonitoringTimer | 2020-12-17 08:06:31.563
Starting HDTimeoutTimer | 2020-12-17 08:06:31.563
Added historical Intraday data request for CLF1 to the queue. | 2020-12-17 08:06:31.564
Intraday data recording state for symbol CLF1 is set to download 'Pending'. | 2020-12-17 08:06:31.564
Triggering next historical data download in queue. | 2020-12-17 08:06:31.564
HD Request # 2 | Downloading Intraday chart data for CLF1 to the file CLF1.scid. Service: TransAct.Trading | 2020-12-17 08:06:31.564
HD Request # 2 | Download start date-time: 2020-12-17 08:00:32.000000. File last date-time: 2020-12-17 08:00:32.000000 | 2020-12-17 08:06:31.565
HD Request # 2 | Using server: ds12.sierracharts.com port 10150 | 2020-12-17 08:06:31.565
Socket (5) | Creating socket. | 2020-12-17 08:06:31.565
Socket (5) | New receive buffer size: 5242880 | 2020-12-17 08:06:31.565
Socket (5) | Connecting to IP: 204.15.197.14. | 2020-12-17 08:06:31.565
HD Request # 2 | Setting DTC encoding to Binary VLS | 2020-12-17 08:06:31.741
HD Request # 2 | Sending historical data logon request message. | 2020-12-17 08:06:31.741
HD Request # 2 | Requesting Intraday data. Start date-time: 2020-12-17 08:00:32. Record interval: 0. Symbol: CLF1 | 2020-12-17 08:06:32.302
HD Request # 2 | Decompressing data. | 2020-12-17 08:06:32.396
HD Request # 2 | Receiving Intraday data for CLF1 starting at 2020-12-17 08:00:32.000000 | 2020-12-17 08:06:32.397
Socket (5) | CloseSocket call. | 2020-12-17 08:06:32.397
Socket (5) | 0 bytes remaining in receive buffer when socket closed. | 2020-12-17 08:06:32.397
Historical data download thread signaled to stop. | 2020-12-17 08:06:32.397
Socket (5) | Shutdown started. Waiting for graceful close. | 2020-12-17 08:06:32.397
HD Request # 2 | Timestamp of first Intraday data file record written: 2020-12-17 08:00:35.000000 | 2020-12-17 08:06:32.398
HD Request # 2 | Received 164 records from 2020-12-17 08:00:32.000000 to 2020-12-17 08:06:27.000001 (5.9 minutes) and wrote 163 records for CLF1 | 2020-12-17 08:06:32.398
HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2020-12-17 13:06:27.000001 | 2020-12-17 08:06:32.408
HD Request # 2 | Completion time: 1s | 2020-12-17 08:06:32.408
HD Request # 2 | Intraday data download complete for CLF1. Unique request ID: 3 | 2020-12-17 08:06:32.408
Removing historical data download ID 3. | 2020-12-17 08:06:32.408
Real-time Intraday chart data file updates started for CLF1 | 2020-12-17 08:06:32.408
Intraday chart data file opened for CLF1 | 2020-12-17 08:06:32.408
HD Request # 2 | Enabling Intraday chart updating for symbol. | 2020-12-17 08:06:32.408

Triggering next historical data download in queue. | 2020-12-17 08:06:32.408
Socket (5) | Socket gracefully closed by remote side. | 2020-12-17 08:06:32.478
Socket (5) | Closed. | 2020-12-17 08:06:32.478
HD Request # 1 | Receiving historical Daily data for CLF21 starting at 2020-12-15 | 2020-12-17 08:06:32.811
HD Request # 1 | Writing historical Daily data to the file CLF21.dly | 2020-12-17 08:06:32.812
HD Request # 1 | Bytes received: 216 | 2020-12-17 08:06:32.836
HD Request # 1 | Received 4 records from 2020-12-15 00:00:00 to 2020-12-17 00:00:00 (3.0 days) and wrote 3 records for CLF21 | 2020-12-17 08:06:32.836
HD Request # 1 | Completion time: 1s | 2020-12-17 08:06:32.844
HD Request # 1 | Daily data download complete for CLF21. Unique request ID: 1 | 2020-12-17 08:06:32.844
Removing historical data download ID 1. | 2020-12-17 08:06:32.844

Triggering next historical data download in queue. | 2020-12-17 08:06:32.844
HD Request # 3 | Downloading Historical Daily chart data for CLF1. Starting date: 2020-12-15. Service: TransAct.Trading | 2020-12-17 08:06:32.848
HD Request # 3 | Requesting historical Daily data for CLF21 starting at 2020-12-14. SC External HD service. | 2020-12-17 08:06:32.848
CLF1 [CBV] 5 Min #3 | Download is complete for all contract months in chart. Proceeding with data load. | 2020-12-17 08:06:32.850
CLF1 [CBV] 5 Min #3 | Reloading chart. | 2020-12-17 08:06:32.851
CLF1 1 Min #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-12-17 08:06:33.253
CLF1 [CBV] 1 Min #7 | Download is complete for all contract months in chart. Proceeding with data load. | 2020-12-17 08:06:33.334
CLF1 [CBV] 1 Min #7 | Reloading chart. | 2020-12-17 08:06:33.335
CLF1 [CBV] 15 Min #5 | Download is complete for all contract months in chart. Proceeding with data load. | 2020-12-17 08:06:33.741
CLF1 [CBV] 15 Min #5 | Reloading chart. | 2020-12-17 08:06:33.742
HD Request # 3 | Receiving historical Daily data for CLF1 starting at 2020-12-15 | 2020-12-17 08:06:35.663
HD Request # 3 | Writing historical Daily data to the file CLF1.dly | 2020-12-17 08:06:35.664
HD Request # 3 | Bytes received: 216 | 2020-12-17 08:06:35.691
HD Request # 3 | Received 4 records from 2020-12-15 00:00:00 to 2020-12-17 00:00:00 (3.0 days) and wrote 3 records for CLF1 | 2020-12-17 08:06:35.691
HD Request # 3 | Completion time: 3s | 2020-12-17 08:06:35.702
HD Request # 3 | Daily data download complete for CLF1. Unique request ID: 2 | 2020-12-17 08:06:35.702
Removing historical data download ID 2. | 2020-12-17 08:06:35.702

Triggering next historical data download in queue. | 2020-12-17 08:06:35.702
CLF1 [CBV] 1 Min #1 | Download is complete for all contract months in chart. Proceeding with data load. | 2020-12-17 08:06:35.739
CLF1 [CBV] 1 Min #1 | Reloading chart. | 2020-12-17 08:06:35.740
CLF1 [CBV] 1 Min #8 | Download is complete for all contract months in chart. Proceeding with data load. | 2020-12-17 08:06:36.038
CLF1 [CBV] 1 Min #8 | Reloading chart. | 2020-12-17 08:06:36.039
CLF1 [CBV] 1 Min #6 | Download is complete for all contract months in chart. Proceeding with data load. | 2020-12-17 08:06:36.759
CLF1 [CBV] 1 Min #6 | Reloading chart. | 2020-12-17 08:06:36.760
CLF1 [CBV] Daily #4 | Download is complete for all contract months in chart. Proceeding with data load. | 2020-12-17 08:06:37.633
CLF1 [CBV] Daily #4 | Reloading chart. | 2020-12-17 08:06:37.635
CLF1 [CBV] 1 Min #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-12-17 08:06:44.973
CLF1 [CBV] 5 Min #3 | Reloading chart. | 2020-12-17 08:06:45.204
CLF1 [CBV] 5 Min #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-12-17 08:06:46.176
CLF1 [CBV] 1 Min #7 | Reloading chart. | 2020-12-17 08:06:46.247
Requesting market depth updates for: CLF1 if supported. | 2020-12-17 08:06:46.906
Separate subscription for market depth updates not supported. CLF1 | 2020-12-17 08:06:46.906
CLF1 [CBV] 15 Min #5 | Reloading chart. | 2020-12-17 08:06:46.907
CLF1 [CBV] 1 Min #1 | Reloading chart. | 2020-12-17 08:06:50.381
CLF1 [CBV] 1 Min #8 | Reloading chart. | 2020-12-17 08:06:50.943
CLF1 [CBV] 1 Min #8 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-12-17 08:06:51.813
CLF1 [CBV] 1 Min #6 | Reloading chart. | 2020-12-17 08:06:52.050
CLF1 [CBV] Daily #4 | Reloading chart. | 2020-12-17 08:06:52.794
CLF1 [CBV] 1 Min #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-12-17 08:06:57.948
CLF1 [CBV] 15 Min #5 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-12-17 08:06:57.984
CLF1 [CBV] 1 Min #6 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-12-17 08:06:58.016
CLF1 [CBV] 1 Min #8 | Reloading chart. | 2020-12-17 08:06:58.291
CLF1 [CBV] 1 Min #6 | Reloading chart. | 2020-12-17 08:06:58.854
CLF1 [CBV] 1 Min #8 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-12-17 08:07:06.039
CLF1 [CBV] 1 Min #6 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-12-17 08:07:09.227
Auth Websocket socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2020-12-17 08:07:53.713
Auth Websocket socket (1) | Closed. | 2020-12-17 08:07:53.713
Auth Websocket socket (1) | Deleting network socket now after delay. | 2020-12-17 08:08:23.723
CLF1 [CBV] 5 Min #3 | StartDateTimeForLoadingOrderFills: 2020-08-14 06:00:00 | 2020-12-17 08:10:50.140
CLF1 [CBV] 1 Min #8 | StartDateTimeForLoadingOrderFills: 2020-08-14 06:00:00 | 2020-12-17 08:10:50.172
CLF1 [CBV] 1 Min #6 | StartDateTimeForLoadingOrderFills: 2020-08-14 00:00:00 | 2020-12-17 08:10:50.208
CLF1 [CBV] 1 Min #1 | StartDateTimeForLoadingOrderFills: 2020-11-06 00:00:00 | 2020-12-17 08:10:50.260
CLF1 [CBV] 15 Min #5 | StartDateTimeForLoadingOrderFills: 2019-08-06 00:00:00 | 2020-12-17 08:10:50.380
CLF1 1 Min #2 | StartDateTimeForLoadingOrderFills: 2020-11-06 00:00:00 | 2020-12-17 08:10:50.391
CLF1 [CBV] 5 Min #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-12-17 08:10:59.722
CLF1 [CBV] 1 Min #8 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-12-17 08:10:59.752
CLF1 [CBV] 1 Min #6 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-12-17 08:10:59.780
CLF1 [CBV] 1 Min #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-12-17 08:10:59.830
CLF1 [CBV] 15 Min #5 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-12-17 08:10:59.847
CLF1 1 Min #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-12-17 08:10:59.962
Saved Chartbook: Default.cht. Time: 0.0252 seconds. | 2020-12-17 08:12:01.138
[2020-12-17 13:18:45]
ssangha84 - Posts: 107
Nevermind, I guess my chart did not automatically rollover the symbol for some reason. Is there a reason that it did not automatically, even though I have it selected to automatically perform a rollover?
[2020-12-17 22:12:40]
Sierra Chart Engineering - Posts: 104368
There is not a completely automatic rollover. Refer to:
Chart Settings: Automatically Rollover Futures Symbol (Chart >> Chart Settings >> Symbol >> Symbol menu)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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