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Date/Time: Sat, 20 Apr 2024 12:40:15 +0000



Missing data/gap from Sun-Mon morning

View Count: 962

[2014-02-18 13:55:34]
User28286 - Posts: 24
My charts (CL / crude oil) don't show any data between Sunday open at 6pm EST - 11am EST Monday. Last week and today since 6pm EST (when market resumed) Monday evening all data is ok. I use CTS/T4 data. How to force system to download and update the charts (both intraday and historical) with missing data if experiencing these kind of data gaps? Thanks.
[2014-02-18 18:01:40]
Sierra Chart Engineering - Posts: 104368
Refer to these help topics:
http://www.sierrachart.com/index.php?l=doc/helpdetails7.html#RetryDownloadDataInChart

http://www.sierrachart.com/index.php?l=doc/helpdetails6.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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