Support Board
Date/Time: Sun, 19 May 2024 12:02:17 +0000
Bug on real-time quotation on the daily FCEZ20 file
View Count: 545
[2020-12-15 08:23:48] |
vice&virtu - Posts: 43 |
Hello, Every new day the highest real-time quotation on the daily graph(file) of FCE future contract is always the highest quotation of the daily graph of the day before and this creates of course an improper real-time daily graph until the next day. thanks by advance to do what is necessary to fix this little bug. Regards. |
[2020-12-15 19:35:51] |
Sierra Chart Engineering - Posts: 104368 |
We have to set up management of open high low settlement values for the Euronext futures exchange. We will get this done, this evening.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-12-15 19:36:00
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[2020-12-22 20:55:57] |
vice&virtu - Posts: 43 |
Hello, The current day real-time quotation on the daily graph has been corrected but unfortunately the previous daily quotations are now false with High , low and last. Regards |
[2020-12-22 21:17:59] |
Sierra Chart Engineering - Posts: 104368 |
Provide an image of the chart or Trade DOM, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2020-12-23 08:59:19] |
vice&virtu - Posts: 43 |
hello, Yesterday during the whole day the previous day barchart in daily chart was wrong with H,L,C. It was instantly adjusted at the closure time of the market and became correct. This morning at the opening i don't notice anymore the problem; maybe it was just an update problem from my part yesterday.I let you know if i notice it again. Thank you. |
[2020-12-28 22:00:59] |
Sierra Chart Engineering - Posts: 104368 |
We will make some improvements related to this, to avoid this potential issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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