Support Board
Date/Time: Fri, 31 Oct 2025 17:49:50 +0000
Rejected trade
View Count: 663
| [2020-12-08 15:01:20] |
| User678167 - Posts: 15 |
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Hi , My trades are being rejected. I'm getting the attached notification , can you please let me know what is the problem? |
 rejected trade.png / V - Attached On 2020-12-08 15:00:08 UTC - Size: 171.19 KB - 226 views |
| [2020-12-08 16:07:00] |
| User678167 - Posts: 15 |
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Would really appreciate if I can get a reply asap please.
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| [2020-12-08 17:02:17] |
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This is documented here: Order Types: Order Rejected from Outside of Bands (Order Rejected from Outside of Bands) You need to change the Time in Force to Good till Canceled. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-12-08 17:11:43
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| [2020-12-08 19:18:06] |
| User678167 - Posts: 15 |
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I have changed Time in Force to Good Till Cancelled however limit order is still being rejected... see screen shot attached.
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| Out of band.png / V - Attached On 2020-12-08 19:18:02 UTC - Size: 245.12 KB - 241 views |
| [2020-12-08 21:49:05] |
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We cannot help with this obviously. Contact the exchange for more information.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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