Support Board
Date/Time: Sat, 19 Jul 2025 05:01:44 +0000
Error in Chart Trade Settings Windows
View Count: 693
| [2020-12-07 11:44:41] |
| AC109756 - Posts: 18 |
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Hello, I noticed 5 errors in the Chart Trade Settings window. Buy Ask should normally be named Sell Market. Buy Bid should normally be named Buy Ask Sell Market should normally be named Sell Ask Sell Ask should normally be named Buy Bid I noticed that Cancel All is not working. I am using the latest version 2207 (34875) PS: I'm Dorian with my other Sierra Chart (AMP Futures) account. Date Time Of Last Edit: 2020-12-07 11:53:01
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 2020-12-05_19-41-12.png / V - Attached On 2020-12-07 11:45:35 UTC - Size: 47.97 KB - 225 views |
| [2020-12-07 17:43:30] |
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We will check on this. What do you mean by this: I noticed that Cancel All is not working.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-07 20:24:48] |
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This issue with the incorrect mapping between the settings and the mentioned buttons will be resolved in the next release coming out today. Also understand that the Cancel All button will be disabled on the Trade Window when there are no working orders.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-07 21:30:23] |
| AC109756 - Posts: 18 |
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For the selection of CANCEL ALL, If we put Yes or No, this does not modify anything. Thank you for correcting the problem for the next version. Date Time Of Last Edit: 2020-12-07 21:30:34
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| [2020-12-08 16:33:26] |
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The Cancel All button is always in a disabled state until there are working orders. So if there are no working orders, it will still be disabled under any condition. The new version is now available. Update instructions: Software Download: Fast Update You need to download the prerelease. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-09 01:36:28] |
| AC109756 - Posts: 18 |
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Thank you very much, everything is working.
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