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Date/Time: Thu, 25 Apr 2024 22:10:21 +0000



Chart Trade Window

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[2020-12-03 16:17:58]
conr - Posts: 204
Version 2204.

Recently switched over from my broker's DOM to yours. (Very nice by the way). Trying to enable the buttons on the Trade Window. I go to
Global Settings >> Chart Trade Settings and a black screen opens up listing current settings rather than Trade Windows Control frame. Please advise.
[2020-12-03 16:57:42]
John - SC Support - Posts: 31130
We are not sure exactly what you are asking, but it sounds like you are just wondering about the new window that is displayed when you select Chart Trade Settings. This is one of the new windows that are working on. There are a few that we have released, mostly in the Trade Settings area. It should be fairly self-explanatory as to how it works, but if you have a specific question, let us know.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-12-03 17:08:22]
conr - Posts: 204
Sorry, I should have been more clear. I'm trying to enable the flatten button. In the black screen, I set the flatten button to yes, close the settings window, and then save the configuration yet the flatten button does nothing. I reopen the trade settings window and the flatten button reverts back to no. I'm doing this in simulation mode.
[2020-12-03 17:24:21]
John - SC Support - Posts: 31130
First, in order to change the setting on the Chart Trade Settings Window, you just click on the Setting Value. So you would click on the No for Flatten and it will change to Yes. You may have to click twice, as sometimes the first click just selects the item, then clicking again changes it. Then, once it has been changed select either OK, or Apply All (and then OK) - Do not select Cancel.

Make sure you are doing these things and let us know if it is still not keeping the Yes state for the Flatten button.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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