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Direct MessagesDate/Time: Fri, 26 Apr 2024 20:02:54 +0000
startup message
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| [2020-12-02 12:39:23] |
| jsob - Posts: 33 |
|
received the following yesterday and again this morning: "-Notice: Your Sierra Chart account has a trading account for the SC Order Routing service and the billing is handled through your broker. - Notice: You have no exchanges active on the Denali Exchange Data Feed service. To activate exchanges, go to the link here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed- Web-based trading is available for the Sierra Chart order routing service. For more information, refer to Web-Based Trading Panel." I've been receiving data correctly, as far as I know. What am I supposed to do? Thank you. |
| [2020-12-02 15:17:02] |
| John - SC Support - Posts: 31154 |
|
The first message - "Your Sierra Chart account has a trading account for the SC Order Routing service and the billing is handled through your broker" is just informational to let you know that the Order Routing Fees will be billed to your broker and will not be paid through your Sierra Chart account. The second message - "You have no exchanges active on the Denali Exchange Data Feed service." appears to be resolved, as you now have the "Full CME Group for NonProfessional Accounts" activated. You should not receive that notice any further, and if you do you can ignore it. The final message - "Web-based trading is available for the Sierra Chart order routing service." is just informational. Therefore, there is nothing you need to do at this time. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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