Login Page - Create Account

Support Board


Date/Time: Wed, 24 Apr 2024 01:15:21 +0000



Position not coming up on chart

View Count: 466

[2020-12-01 08:13:52]
arruga - Posts: 249
Got a position that shows up in the Trade positions windows

Symbol  Quantity  Trade Account  Average Price  Open Profit/Loss  Daily Profit/Loss  Daily P/L Reset DateTime  High During Position  Low During Position  Last During Position  Margin Requirement  Service Average Price  Service Position Quantity  Currency  Entry DateTime
GLD-CFD--USD  20  U7448814  166.70000  0.00  0.00  00:00:00  0.00000  0.00000  0.00000  0.00  166.70000  20    00:00:00


If I place new orders from the chart, they appear just fine on both SC charts and in IB's TWS
However, my existing open position is not coming up on the chart
http://www.sierrachart.com/image.php?Image=1606810348882.png


The chart symbol is: GLD
Trade and Current Quote Symbol: GLD-CFD-SMART-USD

Please advise
[2020-12-01 14:56:55]
John - SC Support - Posts: 31059
Refer to the information here:
Interactive Brokers Trading Service: Trade Position Line or Quantity Disappearing or Displaying Zero
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-12-01 18:53:56]
Sierra Chart Engineering - Posts: 104368
We have terminated all technical support for Interactive Brokers.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-12-01 18:54:01

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account