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Date/Time: Thu, 25 Apr 2024 20:14:50 +0000



Subinstance - not connecting on startup

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[2020-11-30 10:04:01]
User495158 - Posts: 106
Since I updated to v2204 the subinstance does not automatically connect to the data feed on startup. I have to manually press connect. Any idea why?

I didn't change my settings (see screenshot).

Thanks
imagesubinstance.png / V - Attached On 2020-11-30 10:03:54 UTC - Size: 28.11 KB - 194 views
[2020-11-30 10:21:10]
Sierra Chart Engineering - Posts: 104368
This has been resolved. Update Sierra Chart again following these instructions:
Software Download: Fast Update

The version number remains the same.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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