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Date/Time: Fri, 29 Mar 2024 11:55:01 +0000



a problem placing an order

View Count: 431

[2020-11-25 20:19:28]
User692400 - Posts: 1
Hello
I have a problem placing an order for my real account on the DOM.
Could you tell me what to do? I have enough money in my AMP account.
I also removed the trade simulation and clicked on Trading Locked.
Thank you
Date Time Of Last Edit: 2020-11-25 20:35:46
[2020-11-25 21:20:56]
John - SC Support - Posts: 30444
Trading Locked needs to NOT have a checkmark next to it in order to make a trade. Refer to the information here:
Trade Menu: Trading Locked (Trade menu)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-11-26 08:49:29]
Sierra Chart Engineering - Posts: 104368
After some submitting the order which gets rejected, go to the Trade >> Trade Service Log and provide us the recent lines from their following these instructions:
Support Board Posting Information: Providing Lines From Trade Service Log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-11-26 08:49:30]
Sierra Chart Engineering - Posts: 104368
After submitting the order which gets rejected, go to the Trade >> Trade Service Log and provide us the recent lines from there following these instructions:
Support Board Posting Information: Providing Lines From Trade Service Log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-11-26 08:49:50

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