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Date/Time: Thu, 25 Apr 2024 07:11:47 +0000

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so can i pay for a second login on my account? or no?

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[2020-11-25 15:27:45] #1 [Go To First Post]
HeyUgly - Posts: 233
trying to figure out if it is a possble to have a 2nd login on my account, using Sierra data feed for stocks and futures denali feed. Was a bit confused about the wording on the site. Date Time Of Last Edit: 2020-11-25 15:28:07

[2020-11-25 17:14:03] #2 [Go To First Post]
John - SC Support - Posts: 31098
It depends on what exactly you want to do in terms of are these multiple logins on the same computer or different computers. And the rules are different for the different data feeds (Sierra Chart Exchange Data Feed versus Denali Exchange Data Feed). Let us know exactly what you are trying to do and we will give you the information you need. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2020-11-25 17:23:24] #3 [Go To First Post]
HeyUgly - Posts: 233
just want to have a live 2nd data feed so i can setup a second station in house at the same time. no execvutions off it, just live charting, seperate computer, just seirra data feed not denali Date Time Of Last Edit: 2020-11-25 17:24:34

[2020-11-25 18:32:30] #4 [Go To First Post]
John - SC Support - Posts: 31098
Unfortunately, the answer to that is you cannot do it from the same account. The Sierra Chart Exchange Data Feed does not allow for access to more than one computer at the same time. The only way this could be done would be to create a second Sierra Chart account and activate the Sierra Chart Exchange Data Feed for that account and then login under one account on one system and the other account on the other system. If you do go with the multiple accounts option, then we would give you 50% off your second Sierra Chart account. You will information related to this at this link (in the green highlighted section): https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures#DataConnections For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-26 15:51:47

[2020-11-26 18:03:13] #5 [Go To First Post]
HeyUgly - Posts: 233
ok so im going to add a second account, not sure in the control panel how to do this, im logged in, i dont see the option , can you help me out

[2020-11-26 18:06:28] #6 [Go To First Post]
HeyUgly - Posts: 233
how do i create the second seperate account, and have it linked to my primary so it knows to give 50% off? i dont see any literature in that link describing the steps to do so

[2020-11-30 15:57:51] #7 [Go To First Post]
John - SC Support - Posts: 31098
You just have to create the second account and then post to an Account Support Ticket of what you have done and why, and we will manually take care of getting you the discount. You can access the Account Support Tickets here: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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